City of Cambridge Massachusetts
City of Cambridge Massachusetts is hiring: Library Assistant - Valente Branch in
City of Cambridge Massachusetts, Cambridge, MA, US, 02140
ESSENTIAL DUTIES AND RESPONSIBILITIES: Under minimal supervision, provides outstanding customer service to diverse patrons of all ages and performs circulation, programming, reader's advisory and clerical duties in all areas of unit.
MINIMUM REQUIREMENTS:
Education and Experience:
PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Ability tooperate standard office equipment;transport carts of materials which can weigh more than 100 pounds across a level floor or on a ramp;carry baskets of materials weighing up to 30 pounds;pay attention to details and concentrate on tasks despite frequent interruptions and moderate noise levels;communicate effectively and exchange accurate information with coworkers and members of the public, read and organize written material; place library materials on shelves or carts which can be located at floor level or overhead.
WORK ENVIRONMENT: Works in assigned area, including office areas, training rooms, library locations, as needed. Normal office exposure to noise, stress and interruptions.
SCHEDULE: The work week is 30 hours assigned in the best interests of the Library. The schedule may include evening and weekend hours. The initial schedule will be:
Please upload the below documents to complete your application:
- Deliver exceptional and engaging service to the public.
- Perform circulation and patron account management duties.
- Assist patrons in locating books and information and in using a wide range of technologies (e.g., computers, laptops, e-readers, tablets, scanners, emerging STEAM technologies, Wi-Fi hotspots), including basic troubleshooting and maintenance.
- Maintain orderliness and neatness in the library. Process deliveries; merchandize and shelve materials.
- Monitor public areas of library.
- Communicate and apply library policies and procedures; address and resolve patron issues.
- Promote library services and may participate in outreach and programming activities, including setting up and operating audiovisual and STEAM equipment.
- Perform data entry, record editing, and other clerical tasks.
- Participate in trainings and workgroups for planning and implementing projects, programs, and initiatives.
- May assist with special projects and coordinate daily tasks of unit.
- Other duties as required for the good of the Library.
MINIMUM REQUIREMENTS:
Education and Experience:
- High school diploma or high school equivalency is required. In exceptional instances, specialized education, training and/or experience may be substituted for part or all of the required elements.
- Knowledge and understanding of the Library's mission, vision, values and strategic priorities.
- Commitment to doing all work through a lens of diversity, equity, inclusion and anti-racism.
- Strong customer service skills and commitment to public service.
- Ability to work with a diverse population in an urban setting.
- Effective communication, interpersonal skills, and a positive attitude.
- Sound judgment and problem-solving skills, including the ability to handle unexpected situations.
- Strong teamwork skills, including flexibility to fill in during scheduling emergencies and vacation periods.
- Knowledge of urban public library concepts and techniques, literature and media, digital resources, and current technology.
- Ability to operate library computers, equipment, software and systems.
- Knowledge of developmental principles, materials and current issues related to serving target audiences.
PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Ability tooperate standard office equipment;transport carts of materials which can weigh more than 100 pounds across a level floor or on a ramp;carry baskets of materials weighing up to 30 pounds;pay attention to details and concentrate on tasks despite frequent interruptions and moderate noise levels;communicate effectively and exchange accurate information with coworkers and members of the public, read and organize written material; place library materials on shelves or carts which can be located at floor level or overhead.
WORK ENVIRONMENT: Works in assigned area, including office areas, training rooms, library locations, as needed. Normal office exposure to noise, stress and interruptions.
SCHEDULE: The work week is 30 hours assigned in the best interests of the Library. The schedule may include evening and weekend hours. The initial schedule will be:
- Monday 11:30-8
- Tuesday 11:30-8
- Wednesday 3-8
- Thursday 1-6
- Friday 1-6 (or off for Saturday rotation)
- Every third Saturday: 12-5 (Saturday rotation #2)
Please upload the below documents to complete your application:
- Resume
- Cover Letter