Genesis10 is hiring: Technical Writer in Myrtle Point

Overview

Genesis10 is seeking a Technical Writer for our client in the Pharmaceutical industry. This 6 month+ position is fully remote, Hawaii or Pacific time.

W2 Hourly Pay rate range: $50-$55

Responsibilities

• Willing to work Pacific or Hawaii time zones
• Documentation Development
• Create, revise, and maintain Standard Operating Procedures (SOPs), process flows, training materials, job aids, and audit plans to support new and optimized business processes.
• Develop technical documentation for reimplemented solutions, including benefit configuration, automation, and reporting tools.
• Draft and edit business impact assessments, governance models, and performance dashboards.
• Project Support
• Collaborate with subject matter experts to capture requirements, workflows, and technical specifications for both operational and technical workstreams.
• Support the development and delivery of training materials and communications for client teams, ensuring readiness across all impacted departments.
• Document and track exception events as appropriate.
• Quality & Compliance
• Ensure all documentation meets regulatory, clinical, and operational standards, including NCQA delegation agreements and compliance requirements.
• Maintain version control and ensure timely updates to documentation as project milestones are achieved.
• Stakeholder Engagement
• Facilitate workshops and knowledge transfer sessions by preparing clear agendas, summaries, and follow-up materials.
• Gather feedback from stakeholders and incorporate revisions to documentation as needed.

Qualifications

• Bachelor's degree in English, Communications, Technical Writing, Life Sciences, or related field.
• 3+ years of experience in technical writing, preferably in healthcare, pharmacy benefit management, or enterprise technology projects.
• Experience supporting large-scale implementation or transformation projects and developing process mapping, SOP documentation, and training material creation.
• Familiarity with regulatory and compliance documentation in healthcare or PBM environments is a plus.

Skills and Abilities

• Excellent writing and editing skills.
• Ability to translate complex technical and business concepts into clear, concise documentation.
• Strong interpersonal, collaboration and communication skills; ability to work with cross-functional teams.
• Strong research skills: ability to gather information from various sources and synthesize into usable content.
• Proficiency with documentation tools (e.g., MS Word, Visio, SharePoint) and project management platforms.
• Knowledge of pharmacy operations, PBM systems, and benefit configuration.
• Understanding of audit processes, exception reporting, and performance monitoring.

W2 Status

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

Application & About Genesis10

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.