Whatcom Community College is hiring: Classified, Program Coordinator - Library i

Overview

Whatcom Community College invites candidates to apply for the Program Coordinator - Library (Class code 107N). This role manages the reserves collection, conducts journey-level technical services operations, acquisitions and Interlibrary Loan (ILL), and informs employees and students about library services and programs, with emphasis on the reserve collection to increase access to educational materials and support student retention and success.

Responsibilities

• Manage Reserves Collections
  • Represent and promote the reserves collection program to departments on campus.
  • Plan, organize, and coordinate reserves program.
  • Establish and maintain effective working relationships with diverse faculty, staff, and students; especially with Learning Commons colleagues.
  • Provide information and technical assistance to reserves program participants and library staff regarding content, guidelines, and practices.
  • Analyze and report program operations and outcomes; monitor and report activities; participate in continuous improvement efforts.
  • Collaborate with Systems Librarian, Technical Services/Manager, and Circulation Services/Manager to inform reserve workflows in the Library Service Platform.
• Circulation
  • Perform circulation desk procedures (checking in/out materials, registering patrons, holds, record maintenance, request queues, etc.).
  • Assist patrons with Whatcom Library Collaboration processes and questions; refer to appropriate personnel as needed.
  • Provide training and direction for part-time hourly employees and work-study students.
  • Perform opening and/or closing procedures for the library.
• Interlibrary Loan (ILL)
  • Process WCC patron requests to borrow materials from other libraries; verify citations and search in WorldShare ILL; monitor statuses and receipts.
  • Update information in WorldShare and tracking spreadsheets; use Library Service Platform for resource sharing and analytics.
  • Process materials for check-out, notify patrons, respond to renewal requests; monitor due dates and return materials.
  • Resolve issues with wrong materials, unfilled requests, overdue notices, and lost/damaged items; compile quarterly statistics and title reports.
• Technical Services, Acquisitions, and Purchasing
  • Monitor and purchase office supplies using approved vendors; communicate with staff to determine needs.
  • Copy cataloging and update holdings in WorldCat; perform technical processing of materials; shelving, shifting, and withdrawal of items.
  • Prepare reports; basic graphic design tasks.

Qualifications

• Minimum Qualifications: High school diploma or equivalent, plus three years’ experience in library operations or an equivalent education/experience combination.
• Proficient with Microsoft Office 365 and familiar with a Library Service Platform.
• Ability to move and organize large quantities of library materials (lifting up to ~40 lbs) and navigate shelving and reconfigurations.
• Ability to operate office equipment (tabletop heat press, scanner) and assist patrons with equipment use.
• Ability to walk through the Learning Commons, climb stairs, and retrieve items from various shelf locations.

• Preferred Qualifications: Experience in education or customer service; associate degree in library technology and related library operations experience; experience working with diverse individuals and fostering an inclusive environment; ability to explain complex information; data extraction and reporting skills; ability to establish and maintain filing systems.

Salary and Benefits

• This is a full-time, classified, WFSE represented position. Salary is Range 41, starting at Step C, $3,840.00 per month with periodic increments to $4,771.00 per month.
• Full benefits package including health, dental, life, long-term disability insurance, and retirement plan.
• Sick leave, vacation leave, paid holidays, personal holidays, and personal leave as appropriate.
• Public Service Loan Forgiveness (PSLF) eligibility for eligible Direct Loan borrowers; employee tuition waiver program; Paid Family Medical Leave (PFML) eligibility for full-time employees.

Start Date

As soon as can be arranged with the successful candidate.

Application Due Date

For best consideration, applications are due by Monday, October 13, 2025 at 5:00 pm. The position is open until filled.

How To Apply

• Online application with:
• Cover letter including a diversity statement with examples of equity and inclusion in work and how you will promote equitable practices in education through this position.
• Current resume.
• List of 5 professional references with contact information.

Mission, Vision, and EEO

Mission: Whatcom Community College contributes to the vitality of its communities by providing quality education and preparing students for active citizenship in a global society.

Vision: Whatcom is a supportive community, empowering lives through education.

Promise: We transform lives through education by supporting student growth, respecting student investment, embracing diversity, promoting excellence and creating opportunities.

EEO: Whatcom Community College is an Equal Opportunity Employer and Educator. The college provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, veteran status, or service animal status. See the full policy for details. The college requires finalists to complete a Declaration Regarding Sexual Misconduct. Reasonable accommodations are provided under the Americans with Disabilities Act and Federal Rehabilitation Act. For inquiries, contact the Executive Director for Human Resources. WCC is a smoke-free/drug-free environment.

Legal and Location Details

Seniority level: Entry level

• Employment type: Full-time
• Job function: Other
• Industries: Higher Education