ECS
Technical Writer role at ECS in Arlington, VA. This position is contingent upon contract award.
Responsibilities
- Documenting all knowledge-based information, processes, and procedures.
- Serve as a Technical Writer in the Service Desk and in other OIG areas for the documentation of OCIO support and services.
- Design/create/maintain technical and knowledge-based documentation including (but not limited to):
- Knowledge Repository
- OIGNEWSLINK Articles
- Process/Procedure Documents
- Online Help
- User guides
- White papers
- Requirements documents
- Use cases
- Documentation of items escalated to OIG Tier III and Engineering personnel
Required Skills
- Must have at least three (3) years of IT technical writing experience.
- Excellent writing and editing skills, with a strong attention to detail.
- Must have the ability to quickly grasp complex technical concepts and make them easily understandable in text and visuals.
- Proficient with documentation tools such as Microsoft Word, VISIO, and Adobe Acrobat.
- Experienced in version control management and managing/maintaining the technical writing repository.
- Strong communication and collaboration skills and knowledge of industry standards and best practices for technical documentation.
- The ability to maintain and obtain a public trust clearance
Desired Skills
ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.