Bobcat of Medina
When you join Leppo Rents, you're not just starting a job - you're joining a family. Be part of a team that values hard work, problem-solving, and giving our customers the best service in the industry. We're looking for a motivated individual to join our Service team. If you've got a great attitude, strong work ethic, and a desire to learn, we'll provide the training and tools you need to thrive!
Why You'll Love This Role:
- Monday - Friday schedule | 7:30 AM - 5:00 PM - Your weekends are yours!
- Work with equipment and a supportive, fun team.
- Be part of a company that invests in your growth with paid training and career development.
- Join a company recognized as one of the Top Workplaces year after year.
- Serve as the main point of contact for customers bringing in equipment for service or repairs, ensuring clear and professional communication.
- Create and manage service work orders, entering accurate details into the system for tracking and billing purposes.
- Schedule and prioritize service jobs, coordinating with technicians to keep repairs moving efficiently.
- Review and verify equipment status before and after repairs to ensure quality and safety standards are met.
- Communicate repair estimates and timelines to customers, providing updates throughout the service process.
- Support the service department with parts ordering and tracking, ensuring needed parts are available for upcoming jobs.
- Maintain organized records and documentation, including service history, warranty claims, and customer communications.
- Partner with the rental team to coordinate equipment availability, minimizing downtime for customers.
- Handle billing inquiries and warranty submissions, assisting customers with questions and follow-up needs.
- Promote a safety-first culture, ensuring all repairs and shop activities align with company and OSHA standards.
- Previous industry experience is a plus, but not required.
- Strong communication and customer service skills.
- A team player who thrives in a fast-paced, hands-on environment.
- Reliable, safety-focused, and eager to learn.
At Leppo Rents, we've beenbuilding careers since 1945. Here's what you can expect when you join our team:
- Competitive Pay
- Quarterly & Annual Performance-Based Bonuses
- Medical, Dental, Vision, HSA & FSA Insurance
- Company-Paid Life, Disability, & Employee Assistance Program
- 401(k) with Match
- Paid Time Off + Holidays + Parental Leave + Community Time Off
- Clothing Allowance, Discounts, & Wellness Bonus
- Celebrations, Luncheons, and Milestone Recognition
- Ongoing Training & Career Growth Opportunities
Our Culture: The Leppo Way:
We're more than a workplace-we're a team. At Leppo, we live by four simple commitments:
We Will Meet Our Commitments
We Will Be Thorough
We Will Make Good Decisions
We Will Ask Questions
Ready to put your people skills and problem-solving talents to work? Apply today and grow your career with Leppo Rents!
Equal Opportunity Employer: Leppo Rents is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences.