Pearson is hiring: Senior Content Development Administrator in Washington

Overview Senior Content Development Administrator role at Pearson. This description consolidates the core responsibilities, qualifications, and related information for the position. Responsibilities Guide and supervise scoring directors assigned to projects. Ensure that customers’ scoring decisions are applied consistently to all student responses. Work with the project manager to complete quality management plans, rangefinding plans, and other project documentation, as required. Plan content hours for assigned projects. Identify potential scoring directors from the pool of scoring supervisors. Guide, train, and develop scoring directors and supervisors for future content roles. Conduct interventions and coach scoring directors as needed. Complete Scoring Director Feedback Forms and provide timely feedback to scoring directors and scoring managers. Work with scoring directors to create online training modules for assigned projects. Review training sets and annotations and provide feedback to scoring directors. Ensure proper documentation of, sign-off on, and archival of all scoring decisions and final training materials. Guide scoring directors in completing project item evaluations and review them prior to submission to customers. Monitor reports across grades and items to verify quality expectations are met and the project completes on time. Address quality issues and communicate plans to the content manager and project manager. Obtain, analyze, and report on information concerning the strengths and weaknesses of scoring performance. Perform root-cause analysis and implement improvements as necessary. Attend project status and customer meetings and compile appropriate reports on assigned activities as requested. Serve as primary customer contact for oral and written communication involving content for assigned project. Perform the role of scoring director when necessary. May assist with new bids and proposals by analyzing customer requirements and providing insight on time and cost estimates for content-related activities. May mentor or advise other projects’ content specialists and/or scoring directors. May review and edit work of other projects’ content specialists and/or scoring directors. May assist the project manager in project-specific budget/cost estimate processes. Ensure that quality records are compiled and archived in accordance with Control of Records. Qualifications Required Bachelor’s degree. Excellent internal and external customer service skills. Excellent communication interpersonal skills (including phone skills for distributed projects and customer/program team meetings). Excellent writing skills, including the ability to write accurate and effective scorer training and to teach and coach content staff to write quality annotations, scoring decisions and other content-/project-related documentation. Strong content-specific knowledge and the ability to develop, coach, and provide feedback to content staff assigned to projects. Clear understanding of scoring concepts such as frequency distribution, validity, calibration and other industry terminology, and the ability to apply that knowledge to scoring situations. Strong computer skills, including use of Microsoft Office (Word, Excel, PowerPoint) and Google tools (Gmail, Drive, etc.), and the ability to handle multiple applications simultaneously. Ability to supervise large groups. Strong initiative and organizational and leadership skills, including prioritizing, multi-tasking, and making sound business decisions under tight deadlines. Ability to maintain a confidential work environment. Preferred Two years of experience as a Scoring Director or five years as Scoring Supervisor in open-ended scoring. Background/experience in educational measurement, including knowledge of common scoring industry practices. Experience directing regional and distributed supervisors and scoring directors. Strong working knowledge of Scoring System reports, data management, and driving scoring management decisions and continuous improvement. Advanced degree; degree in education, English, mathematics, science, or language. Teaching experience in grades K-12. Education Required: Bachelor’s degree. Working Conditions Office environment that is safe and favorable to good working conditions. May work in warehouse conditions on occasion. Ability to travel and work evening and/or weekend shifts as necessary is required. The pay range for this role is $28.10. This position is not bonus eligible; information on benefits offered is here. About Pearson Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. Reasonable accommodations are available for applicants with disabilities upon request. Job details Job: Evaluation Job Family: LEARNING & CONTENT_DELIVERY Organization: Assessment & Qualifications Schedule: FULL_TIME Workplace Type: Remote Req ID: 21181 Location notice and additional information may appear elsewhere in the original posting. #J-18808-Ljbffr