SAO Social Media Creator - Student Clerical
Purdue University, Lafayette, IN, US, 47903
Duration: Full Time
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Job Summary
The primary role of the SAO Social Media Creator Student Clerical position is to write/create content for SAOs social media platforms, including daily social media updates, photography, graphic design, video reels, along with general office support when necessary. The goal of this position is to give students valuable real-world experience in an office/student services environment. The SAO Social Media Creator Student Clerical position should work 10 hours per week. Those hours may be worked in any combination, at the discretion of the direct supervisor.
The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.
Position Responsibilities
Write, create, design and post social media content for Student Activities and Organizations
Exhibit friendliness, diplomacy, and tact in responding to customers
Maintain confidentiality and exhibit professional conduct when handling sensitive information
Responsible for all scheduled shifts (based on class/exam schedules for the semester)
Other duties as assigned
Prerequisites and Qualifications
The ideal candidate will be knowledgeable in student organizations and must have experience using Canva, Adobe, social media platforms including Instagram, Facebook, Twitter, and YouTube; must have creative ideas and abilities; must be detail-oriented with good organization, communication and editorial skills; must be reliable, responsible, and flexible.
High school diploma or equivalent and minimum of one semester of college coursework successfully completed
Must be actively enrolled at Purdue University, West Lafayette, IN
Must have experience using and posting content to social media platforms
Strong interpersonal and communication skills, both verbal and written
Flexible and dependable with a strong attention to detail
Problem solving, logic and reasoning skills
Customer service oriented
Ability to multi-task and work within deadlines
Ability to work independently and with a team
Be timely and organized
Transferable Skill Development
Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.
Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)
Demonstrate professional verbal communication in all interactions
Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience
Verbally communicates to staff on situations that may arise due to problems
Written communication to complete accurate food usage records and food temperatures according to established procedures
Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)
Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
Understand standards and expectations for personal and professional ethical behavior
Demonstrate knowledge of the position and operation
Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Other & Collaboration, Cultural Intelligence & Inclusion, Service & Social Responsibility)
Collaborate with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
Establish productive relationships with customers and staff
Acknowledge and support customers and staff with unique needs and differing backgrounds
Work independently to complete responsibilities
Proactively and willingly acquires new skills, tasks, procedures and projects
Provide support to fellow team members
Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency
Demonstrate time management skills and attention to detail
Demonstrate initiative; Understand and respond to the various needs of customers and staff
Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
Complete work independently in an efficient time manner
Demonstrate dependability and responsibility within operation
Demonstrate punctuality by always being on time to each shift
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