Community Manager Job at The Michaels Organization in South Roxana

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The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. Michaels teammates strive to fulfill the promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity.

Overview

The Community Manager has full on-site day-to-day responsibility for all property (community) management activities/functions and ensures that a property under their control is maintained in good physical condition with a stable fiscal operation, providing residents a clean and well-maintained community.

The Community Manager is responsible for management, coordination and oversight of all phases of the operation of a property, including leadership and direction to staff, budget preparation and control, general administration, property maintenance, unit leasing and collections, financial and administrative reporting, resident relations, and control of financial resources and assets of the property.

Responsibilities

• Responsible for the management, direction, training and safety of all employees assigned to the property. Assess critical or emergency situations, make sound business judgments, and respond when management support is not immediately available.
• Hire (for open positions approved by the Regional Property Manager), train, conduct performance evaluations, recommend salary increases, and counsel, discipline or terminate employees under direct control in accordance with company policy.
• Establish schedules and assign staff for office work as well as routine and emergency work. Approve and schedule paid and unpaid time off requests from staff.
• Train staff in safe operating procedures and report accidents and emergencies to appropriate personnel.
• Creates, designs and executes marketing campaigns for leasing of rental units, including promotions, tours, and lease processing. Maintain knowledge of competition and market conditions and ensure compliance with applicable laws.
• Ensure residents meet compliance and eligibility requirements; address non-compliant issues swiftly and appropriately.
• Assist in preparation and implementation of the annual budget and maintain accurate financial records, including payroll, daily deposits and cash accounts. Maintain vacancy information reports as required.
• Supervise outside contractors; negotiate contracts with vendors and ensure work is completed by deadlines.
• Direct move-in/out and agency inspections and processes; work with residents and resident services providers to address issues and maintain positive relations.
• Comply with all Company Accounting and Operations directives, policies and procedures. Inspect property recording deficiencies and take required actions.
• Obtain required certifications or licenses within the first year of employment and remain current on applicable laws and policies affecting leasing.
• Perform other duties as assigned.

Qualifications

Required Experience

• Two or more years’ experience in multi-family residential property management, preferably with experience in supervising employees.
• Multi-family residential leasing experience required.
• Accredited Resident Manager or similar designation preferred.
• Accounting/Financial and Administrative background preferred.
• Tax Credit, Section 8 and/or Public housing experience preferred.

Required Education/Training

• High School Diploma or equivalent required.
• Two or more years of college preferred.
• Required certifications or licenses preferred, or the ability to obtain within one year required.

Required Skills And Abilities

• Professional appearance and the ability to resolve conflicts professionally.
• Excellent organizational skills with attention to detail and ability to maintain accurate financial records.
• Must possess valid driver’s license and vehicle (driving record considered; exceptions may apply).

Working Conditions

• Primarily an office environment, with occasional visits to units for showings, inspections, and property walk-throughs; may involve stairs in multi-story facilities and exposure to cleaning solvents, paints, and landscaping chemicals.
• Evening and weekend work may be required; on-call for emergencies or maintenance situations.

Salary Range

The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by location, skills, experience, and education/training.

Rewards & Benefits

Competitive wage and comprehensive benefits package including Medical, Dental, Vision, and prescription coverage, generous paid time off, a 401(k) plan with company match, and the Michaels Employee Scholarship Program. Career development opportunities are available.

• Help make the world a better place in a team-oriented environment.
• Grow with the organization through professional development opportunities.
• Collaborate in a culture that values inclusion.

For more about total rewards, please visit the Michaels website. Come join our team. You’re going to love it here!

Location and salary details updated as applicable.