Community Manager III Job at BH Management in Dallas

Overview

Position: Community Manager III

Unit Size: More than 500 units and/or multiple communities

Location: Versailles - Dallas, TX

Job Type: Full Time 30-40 hours per week

Education Level: Not Specified

Salary Range: $93,000.00 - $96,000.00

Travel Percentage: Up to 25%

Job Shift: Day Monday - Friday

Job Category: Real Estate

Reports to: Regional Manager

Direct Reports: Yes

Industry: Property Management

Location: Onsite

Seniority Level: Experienced

Employment Type: Full-Time

Work Schedule: Monday-Friday (work schedule may vary)

Note: EEO statement included below

Role Overview

As the Community Manager III, you’ll have a big mission. If you choose to accept it, your mission will be the oversight of successful day-to-day operations (financial, administrative, sales, marketing, and maintenance) of the community while ensuring company standards are achieved and excellent customer service is delivered. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. As you can likely tell, “how” things are done matters just as much as “what” was done here at BH!

Key Responsibilities

• Regularly inspects the property to ensure company standards are met; takes appropriate action to establish property compliance with safety, industry, and city/state/federal regulations to ensure safe and stable operation; identifies areas of improvement and offers suggestions to improve efficiency, productivity and profitability.
• Gathers, analyzes and interprets current market and economic trends that may impact the property and implements marketing and leasing strategies to achieve occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc., to provide up-to-date information as requested.
• Develops resident retention strategies and communicates with residents in a timely manner; responds to service issues and addresses concerns to ensure a positive living experience.
• Manages and coordinates requests for repairs and maintenance; ensures appropriate response to resident service orders; verifies, inspects and confirms status of all vacant units; oversees and ensures preventative maintenance programs are implemented, followed and documented per BH program guidelines.
• Partners with Regional Manager to create operating income/expense budgets reflecting owners’ objectives; ensures budgeting guidelines and financial systems are followed; ensures payables and Purchase Orders are processed timely and accurately; monitors vendor statements.
• Reviews monthly income and expense reports and reports on variances; coordinates collection and documentation of all revenues following lease obligations and accounts receivable policy; collects delinquent accounts in adherence to BH policy; prepares related weekly/monthly property operational reports (petty cash, variance, leasing, renewal, financial).
• Hires, trains, supervises, develops, and mentors property staff; conducts performance evaluations and corrective action as needed.
• Other duties as assigned.

Qualifications

• 5+ years of property management experience managing 500+ units and/or multiple communities totaling 500+ units
• Ability to travel via car or plane on an average of 20% of the time
• Advanced MS Office Word/Excel and computer technology skills
• Strong written and verbal communication skills
• Prior leadership experience required
• High School or GED; some college preferred
• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law

Other

At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience.

Note: This description does not convey a contract of employment and BH reserves the right to modify duties and responsibilities at any time.