Carson Group is hiring: Multimedia Manager in Carson

Overview

The City of Carson is now accepting applications for the position of Multimedia Manager. This promotional opportunity is open only to current employees of the City of Carson.

Ideal Candidate

The ideal candidate for the Multimedia Manager position will be a strategic, creative, and forward-thinking communications professional with proven leadership experience in multimedia operations. They will bring a strong background in managing broadcast television, social media, video production, and digital communications, with the ability to align multimedia strategies with the City’s goals and priorities.

Vacancy Information

There is 1 full-time (FSLA: Exempt) vacancy, with a 4/10 schedule: Monday to Thursday, 7:00 am to 6:00 pm (includes a 1-hour unpaid lunch break). Work hours and/or work schedule may be changed based on the needs of the City.

Job Summary

Under general direction of the City Manager or their designee, the Multimedia Manager plans, directs, and manages the City’s multimedia operations, including broadcast television, social media platforms, digital communications, and video production. The position is responsible for developing and implementing marketing, multimedia strategies that align with City goals, supervising professional and technical staff, managing program budgets, and ensuring compliance with FCC regulations, accessibility requirements, and City standards. The Multimedia Manager plays a central role in enhancing the City’s visibility, transparency, and community engagement through high-quality digital and broadcast communications.

Class Characteristics

The Multimedia Manager is a management-level classification responsible for the overall planning, coordination, and execution of the City’s multimedia services. The incumbent provides leadership in developing citywide communication strategies, oversees staff and contractors engaged in video, broadcast, and digital content production, and ensures that the City’s messaging is consistent, timely, and professional. This classification is distinguished from the Digital Media Producer in that it exercises full program management responsibility, including marketing, budget development, staff supervision, policy guidance, and long-range planning. The Multimedia Manager exercises considerable independence and judgment in shaping the City’s public communication presence and serves as the primary advisor to departments and elected officials on multimedia strategy and best practices.

Essential Duties

Essential Duties and Responsibilities: These functions are representative and may not be present in all positions in the class. Management reserves the right to add, modify, change, or rescind related duties and work assignments.

• Develops and implements multimedia and digital communication strategies consistent with City goals and Council priorities.
• Plans, directs, and supervises the operations of City broadcast television, including live coverage of City Council and commission meetings, press conferences, special events, and public service programming.
• Oversees social media content, campaigns, and engagement, ensuring consistent messaging and timely response to public inquiries.
• Directs the production of video, broadcast, and digital content, ensuring compliance with FCC regulations, closed captioning, accessibility, and City standards.
• Supervises, trains, and evaluates assigned professional and technical staff; provides leadership in staff development and performance management.
• Manages the multimedia division budget, program schedules, equipment procurement, and contract administration.
• Collaborates with City departments, elected officials, and external partners to develop and deliver effective multimedia and marketing content that enhances community outreach and engagement.
• Reviews and interprets analytics to measure the effectiveness of multimedia campaigns; adjusts strategies based on data-driven insights.
• Provides expert guidance to departments on branding, messaging, and communication methods.
• Researches and responds to emerging trends, technologies, and community issues in the field of multimedia and broadcasting.
• Prepares reports, presentations, and recommendations for the City Manager and executive leadership.
• Performs related duties as required.

Qualifications

Education And/or Experience
Bachelor’s degree in communications, digital media, journalism, public relations, or a related field, and Five (5) years of experience in multimedia management, including two (2) years in a supervisory capacity. Experience in a public agency setting is desirable.

Knowledge Of

• Principles and practices of broadcast television programming, video production, and digital content management.
• FCC regulations and cable operations
• Social media platforms and digital engagement strategies
• Principles of staff supervision, training, and performance evaluation.
• Budget development, procurement, and contract administration.
• Research and analytical methods.
• Public agency communication practices, branding, and community engagement.
• Trends, techniques, and technologies in multimedia and broadcasting.

Skill And/or Ability To

• Provide leadership and direction for a multimedia division.
• Plan, manage, and evaluate broadcast, video, and digital communications programs.
• Supervise, motivate, and evaluate the work of assigned staff and contractors.
• Develop multimedia strategies and campaigns that effectively engage the public.
• Interpret and apply FCC regulations and accessibility requirements.
• Manage program budgets and procurement processes.
• Communicate complex information clearly and effectively, both orally and in writing.
• Establish and maintain cooperative working relationships with elected officials, staff, media partners, and the community.
• Respond to emerging communication needs with creativity, flexibility, and sound judgment.

Working Conditions

Physical Requirements And Working Conditions

Employee accommodations for physical disabilities will be considered on a case-by-case basis. Positions in this class normally:

• Work is performed in both office and studio/field environments.
• Requires extended use of computers, cameras, broadcast equipment, and editing software.
• May be required to lift up to 30 pounds of video or broadcast equipment.
• May require working evenings, weekends, and holidays to support live broadcasts and special events.
• Subject to inside and outside environmental conditions when filming in the field.
• May be required to travel within and outside City boundaries for assignments.
• May be required to work evenings or weekends.

Recruitment Process

This recruitment will close at 6:00pm on October 9, 2025. Please note: The City of Carson reserves the right to close this recruitment at any time once a sufficient number of qualified applications have been received. To be considered, please submit an online application, including a cover letter, resume, and proof of education in PDF format. Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in the recruitment process, which will consist of the following sections:

• Supplemental Questionnaire, 100% weighted
• Final Selection Interview

The Human Resources Department reserves the right to adjust, modify, delete and/or change the above exam types and/or weights. Supplemental questionnaires are used to evaluate applicant’s indicated abilities with the ideal candidate profile. The Human Resources Department reserves the right to invite those amongst the highest scoring to the next phase of the recruitment.

NOTE: Applications will be reviewed as they are received, and qualifying candidates will be interviewed and considered for employment on a "first come-first served" basis. Candidates interested in these positions are encouraged to apply as soon as possible.

Appointment

Any offer of employment, or acceptance of an employment offer, is contingent upon passing live scan, background check and other required tests. All new employees are required to take a loyalty oath.

Other Information

The City of Carson is an Equal Opportunity Employer, dedicated to fostering a diverse and inclusive workplace. We believe in the strength that comes from different perspectives and experiences, and we are committed to building a workforce that reflects the vibrant diversity of our community. This commitment is embraced at all levels of our organization, from our management staff to our policymakers. We partner with our staff and community organizations to ensure our policies and practices remain transparent and equitable. As part of this commitment, we regularly publish updated demographic information on our workforce, including data on diversity and pay equity by race and gender.

In accordance with the California Fair Chance Act, the City of Carson will consider all qualified applicants, including those with a criminal history. Applicants are not required to disclose their criminal history or undergo a background check until receiving a conditional job offer. If any concerns arise from a background check, and the conviction is directly related to the role, applicants will have the opportunity to provide context, present mitigating evidence, or dispute the report's accuracy. For more information about the Fair Chance Act, please visit https://calcivilrights.ca.gov/fair-chance-act.

The City of Carson intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If you need a special accommodation during the recruitment process or would like this information in an alternative format, please contact Human Resources at (310) 952-1736.

Important Notice: This recruitment is promotional only for current City of Carson employees.

CURRENT CITY OF CARSON EMPLOYEES: Please do not use your City of Carson email address as part of this application. You must indicate a personal email address in order to receive communication and/or notices from Human Resources throughout the recruitment process.