Consultancy: UX/UI Product Designer - Req.# 584132 Job at UNICEF in New York

Consultancy: UX/UI Product Designer - Req.# 584132

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. For every child, the right to HOPE!

Vacancy Announcement: Consultant

Consultancy Title: UX/UI Product Designer

Section/Division/Duty Station: Division of Communication and Advocacy (GCA), Digital Strategy Section - NYHQ

Duration: October 8, 2025 to September 29, 2026

Home/ Office Based: NYHQ/ Remote

Purpose / Background

The Product Designer will enable UNICEF’s Digital Governance and Platforms Team to offer clear and engaging web products by crafting, testing, and enhancing the features available on our web platform.

Scope Of Work

The Product Designer will tackle design specific tasks assigned and estimated during regular sprint planning sessions, in coordination with the Product Owner and Design Lead, using our Agile Project Management Methodology. This consultancy will create and support the integration of an A/B testing framework into UNICEF's UX/UI design process. This work will contribute to the development of intuitive and accessible interfaces and features for UNICEF’s Drupal platform, as well as enhancing the UNICEF.org Design System, which is an enterprise-level, variable and component based Figma library.

The expected results will include participation in Sprint Planning and Sprint Demo sessions, along with full demonstration of the design task, and proper handover in Figma with notations for Product, Design, and Development teams, as noted above. This scope of work is projected as Phase I of what is anticipated to be a broader assignment that may involve additional phases and deliverables for a possible extended period. The Product Designer can be remote based, but will work with a team situated in Valencia, Spain. An overlap in working hours is required for this role.

Deliverables / Outputs

Work Assignment Overview: The Product Designer will work within 18 Design Sprints to deliver design concepts, functional prototypes, and final design specifications for User Interface (UI) elements within the UNICEF Design System. All work will be created in Figma and integrated into the Drupal enterprise system.

Duties per Sprint

• Sprint Planning: Attend one Sprint Planning session every three weeks. Work with the Product Owner and Design Lead to identify, refine, and estimate design tasks. Commit to working on an average of 8 user stories per sprint, with each story requiring approximately 7 hours to complete.

• A/B Testing: Develop A/B testing approach that integrates with ongoing UX research and UI design work. Plan and execute testing of design concepts to improve engagement and conversions. Share key insights and recommendations to encourage adoption of A/B testing practices.

• Design And Prototyping: Develop and prepare design concepts and prototypes for A/B testing and use the results to optimize final design. Ensure all designs adhere to accessibility standards and align with the organization’s branding. Attend Sprint Demo sessions to present completed or in-progress work, including specifications and documentation for review and approval.

• UNICEF Design System: Implement Design System roadmap recommendations and updates. Update Design System components and library based on A/B testing outcomes.

Deliverables / Sprint Outputs

• Sprint 1 – 18: User Stories Completed: An average of 8 user stories per sprint completed with detailed design files in Figma.
• Sprint Demos: Participation in one Sprint Demo session per sprint to demonstrate completed or in-progress tasks.
• A/B Testing: Concise A/B testing framework; testing of design concepts; results tracked, analyzed and documented; actionable design recommendations; a practical guide on incorporating A/B testing; one or two internal capacity-building sessions.
• Design And Prototyping: High-fidelity design concepts and functional prototypes; finalized and updated design specifications within the UNICEF Design System; annotated Figma files to guide implementation.
• UNICEF Design System: Enhanced and restructured Styles and component library; standardized variable and component naming.

Timeline / Delivery

Delivery deadlines span Sprint 1 through Sprint 17, with specific dates listed in the original document. Note: Dates reflect the project plan as described in the current TOR.

Qualifications

• Education: A professional and educational background in design (web, UX/UI, product, user experience, graphic) including:
• A Bachelor’s Degree in Design (web, UX/UI, product, user experience, graphic) or related fields.
• An unrelated Bachelor’s Degree with additional relevant work experience may be considered with demonstrable UX/UI experience.
• Knowledge/Skills: 5+ years of relevant design experience; strong digital portfolio; strong communication and presentation skills; proven ability to create intuitive and accessible interfaces for large web platforms; ability to use product design tools (including Figma).

Administrative / Financial

• Completed profile in UNICEF's e-Recruitment system and upload copies of academic credentials; provide a financial proposal detailing costs per deliverable and total lump-sum in USD; include travel costs, daily subsistence allowance if applicable, and any other estimated costs; indicate availability.
• Any emergent duty travel expenses will be covered by UNICEF. Selected candidate must have health insurance coverage. Payment will be based on satisfactory deliverables.

Remarks

UNICEF is committed to fostering an inclusive and diverse workforce. All candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, are encouraged to apply. UNICEF promotions, visa and medical clearance policies apply. All UNICEF positions are advertised publicly and only shortlisted candidates will be contacted. This description is intended to reflect the content of the original posting and may be subject to amendments.