Community & Social Media Coordinator

Overview

LIGHT UP THE BRAND - JOIN J&W HEATING AND AIR AS A Community & Social Media Coordinator!

Position Title: Community & Social Media Coordinator

Company: J&W Heating and Air + Plumbing

Pay Range: $45,000-$80,000 per year (Plus Performance Bonus)

Employment Type: Full-Time (Hybrid Role)

Industry: Residential HVAC / Mechanical

Location: Jacksonville, FL

Job Overview

Are you a people-person with a camera roll full of ideas? Do you love creating buzz both in person and online? J&W Heating and Air + Plumbing is looking for a Community & Social Media Coordinator who thrives on connection and creativity.

In this hybrid role, you'll represent our brand in the real world at community events, trade shows, and in-office happeningswhile crafting social content that captures the heart of our company. From snapping behind-the-scenes videos and customer testimonials to engaging with the public and promoting our services face-to-face, you'll be the personality that keeps J&W top-of-mind in the Jacksonville area and beyond.

Who We Are

J&W Heating and Air + Plumbing has been Jacksonville's trusted home service provider for over 60 years. We combine professionalism with personality, quality with innovation, and we're growing fast. Our team is full of people who take their craft seriouslywithout taking themselves too seriously. If you want to bring energy, creativity, and connection to a company that's rewriting the story of what trades marketing can be, you just found your people.

More at: www.jandwheatingandair.com

Key Responsibilities

• Be the face of the brand at events, trade shows, and community appearances.
• Create short-form content for social media platforms (Instagram, TikTok, Facebook).
• Capture photos, videos, customer testimonials, and behind-the-scenes moments.
• Spark real-time engagement through commenting, sharing, and direct interaction.
• Collaborate with office staff and service teams to plan and document key moments.
• Hand out branded swag, explain our services, and generate buzz at events.
• Gather feedback and insights to help shape future marketing strategies.
• Keep messaging fun, clear, professional, and always on-brand.

Qualifications

• 2 years of experience in marketing, content creation, social media, or promotions.
• Bachelor's degree in marketing, communications, or related field (preferred).
• Confident on-camera and skilled at getting others comfortable on camera too.
• Excellent interpersonal and communication skillsoutgoing, relatable, and fun.
• Ability to multitask and adapt quickly in dynamic, high-energy environments.
• Proficient in using smartphones/tablets for photo/video capture and editing apps.
• Comfortable working flexible hours, including evenings and occasional weekends.
• Reliable transportation to attend events and onsite appearances.

Physical Requirements

• Ability to stand for extended periods during events.
• Capable of lifting up to 25 lbs for event setup and promotional materials.

Benefits

• Competitive base salary ($45,000-$80,000/year)
• Performance-based bonuses
• Hybrid schedule - mix of in-office collaboration and on-location flexibility
• Medical, Dental, Vision Insurance
• Health Savings Account (HSA)
• Life and Disability Insurance Options
• Retirement Savings Program
• Paid Time Off (Vacation, Sick, Holidays)
• Tech Package: Smartphone or Tablet Provided
• Company Events, Swag, Contests & Recognition

Schedule

• Full-Time
• Monday to Friday, with some evening or weekend events as needed

Location

• Hybrid role based in Jacksonville, Florida

Equal Employment Opportunity

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

Compliance Statement

A background check will be completed as part of the onboarding process, in compliance with applicable federal, state, and local laws.

Be the Spark that Gets People Talking. If you've got the energy, charisma, and creativity to be the voice and vibe of a trusted brand, apply today and help us keep J&W Heating and Air + Plumbing at the heart of Jacksonville!