MLee Healthcare Staffing and Recruiting, Inc
Access and Authorization Specialist
MLee Healthcare Staffing and Recruiting, Inc, Steilacoom, Washington, United States, 98388
Join a dynamic healthcare team in the Pacific Northwest as an Access and Authorization Specialist, where your role is vital in ensuring patients receive timely and compassionate service throughout their care journey. This position focuses on accurate patient scheduling, registration, and financial support, contributing to a seamless healthcare experience.
Job Summary
As an Access and Authorization Specialist, you will be responsible for registering patients accurately, verifying insurance and benefits, and managing referrals and pre-authorizations. Your role includes conducting registration interviews, handling point-of-service collections, and maintaining clear communication with patients and staff to support a positive care environment.
Key Responsibilities
Schedule and register patients using healthcare software, ensuring data accuracy including patient identification and insurance verification. Verify referrals and pre-authorizations for services. Conduct patient registration interviews prior to visits. Collect patient financial responsibilities such as co-pays and co-insurances, manage daily cash drawer operations, and generate receipts. Operate multi-line phone systems to manage incoming calls professionally and efficiently. Respond to patient inquiries with empathy, ensuring comfort, dignity, and confidentiality. Complete daily administrative tasks including mail processing and workflow improvement research. Participate in special projects and support team initiatives. Education and Experience
High School Diploma or equivalent required; Associate's Degree preferred. Healthcare experience is advantageous. Familiarity with medical terminology and healthcare revenue cycle is preferred. Licenses and Certifications
Basic Life Support (BLS) certification is encouraged. Skills and Abilities
Ability to thrive in a fast-paced environment while delivering exceptional customer service with professionalism and accuracy. Proficiency in insurance verification through various online and telephone systems. Strong computer skills, including Microsoft Office and common office technology. Excellent problem-solving, organizational, and prioritization skills. Calm and professional demeanor during high-pressure situations. Flexibility to adapt to changing workloads and assignments. Effective written and verbal communication skills with sensitivity to diverse patient needs. Discretion in handling confidential information and maintaining accurate records. Basic math skills and understanding of healthcare revenue functions. Commitment to maintaining a clean, organized, and professional workspace. Team-oriented mindset with collaborative engagement.
Physical Requirements
Includes occasional lifting and carrying of items up to 35 lbs, frequent standing, walking, bending, and stooping. Vision, hearing, and speech within normal range with or without corrective devices.
Work Environment
This full-time role operates on an 8-hour shift schedule within a supportive healthcare setting in the Pacific Northwest region.
Benefits
Enjoy a comprehensive benefits package designed to support your well-being and professional growth, including competitive compensation, medical and dental coverage, vision care, flexible spending accounts, life and disability insurance, retirement plans with employer contributions, employee assistance programs, tuition reimbursement, wellness initiatives, and access to on-site fitness facilities and recreational activities.
Job Summary
As an Access and Authorization Specialist, you will be responsible for registering patients accurately, verifying insurance and benefits, and managing referrals and pre-authorizations. Your role includes conducting registration interviews, handling point-of-service collections, and maintaining clear communication with patients and staff to support a positive care environment.
Key Responsibilities
Schedule and register patients using healthcare software, ensuring data accuracy including patient identification and insurance verification. Verify referrals and pre-authorizations for services. Conduct patient registration interviews prior to visits. Collect patient financial responsibilities such as co-pays and co-insurances, manage daily cash drawer operations, and generate receipts. Operate multi-line phone systems to manage incoming calls professionally and efficiently. Respond to patient inquiries with empathy, ensuring comfort, dignity, and confidentiality. Complete daily administrative tasks including mail processing and workflow improvement research. Participate in special projects and support team initiatives. Education and Experience
High School Diploma or equivalent required; Associate's Degree preferred. Healthcare experience is advantageous. Familiarity with medical terminology and healthcare revenue cycle is preferred. Licenses and Certifications
Basic Life Support (BLS) certification is encouraged. Skills and Abilities
Ability to thrive in a fast-paced environment while delivering exceptional customer service with professionalism and accuracy. Proficiency in insurance verification through various online and telephone systems. Strong computer skills, including Microsoft Office and common office technology. Excellent problem-solving, organizational, and prioritization skills. Calm and professional demeanor during high-pressure situations. Flexibility to adapt to changing workloads and assignments. Effective written and verbal communication skills with sensitivity to diverse patient needs. Discretion in handling confidential information and maintaining accurate records. Basic math skills and understanding of healthcare revenue functions. Commitment to maintaining a clean, organized, and professional workspace. Team-oriented mindset with collaborative engagement.
Physical Requirements
Includes occasional lifting and carrying of items up to 35 lbs, frequent standing, walking, bending, and stooping. Vision, hearing, and speech within normal range with or without corrective devices.
Work Environment
This full-time role operates on an 8-hour shift schedule within a supportive healthcare setting in the Pacific Northwest region.
Benefits
Enjoy a comprehensive benefits package designed to support your well-being and professional growth, including competitive compensation, medical and dental coverage, vision care, flexible spending accounts, life and disability insurance, retirement plans with employer contributions, employee assistance programs, tuition reimbursement, wellness initiatives, and access to on-site fitness facilities and recreational activities.