O2C SAP Solution Designer

Overview

O2C SAP Solution Designer position at International. The role provides functional and technical expertise in identifying, analyzing, and evaluating requirements for O2C applications. O2C applications include ERP Sales, Distribution, Marketing and Quality operations and other systems. Lead/co-ordinate cross-functional teams to address the systems issues and drive learning of new systems. This position is based at our corporate headquarters in Lisle, IL.

Responsibilities

• Serve as the SAP Order-to-Cash (O2C) Subject Matter Expert (SME) with hands-on configuration expertise across SAP SD, CRM, FSCM, Receivables Management, and OpenText.
• Lead the design, implementation, and optimization of SAP O2C processes, ensuring end-to-end business requirements are met through scalable SAP solutions.
• Manage full SAP O2C lifecycle implementations, including system configuration, functional specification development, integration, testing, go-live, and post-production support.
• Collaborate with cross-functional business and IT teams to implement and deploy global ERP solutions, leveraging Agile, Hybrid, and Waterfall methodologies.
• Configure and optimize core SAP SD functionalities, including sales order management, sales contracts, variant pricing, intercompany sales, billing, credit management, rebates, and revenue recognition.
• Ensure proper integration of SD with other SAP modules including FI-AR, MM, PP, PS, and facilitate account determination procedures for SD and FI integration.
• Create and maintain functional specifications for ABAP developments, including reports, interfaces, conversions, enhancements, and forms (RICEF).
• Define and manage master data requirements critical to the O2C process such as business partners, customer hierarchies, and pricing conditions.
• Lead and coordinate system management activities including business requirements gathering, solution design, UAT, and project go-live planning and support.
• Monitor and resolve SAP O2C system issues, provide production support, and implement system improvements for optimal performance and user satisfaction.
• Provide ongoing support for SAP O2C systems, including troubleshooting issues, resolving incidents, and implementing enhancements.
• Oversee the planning and execution of ongoing SAP system enhancements, upgrades, and support, ensuring alignment with business goals.
• Ensure financial controls are maintained by responding to internal and external audit requests and ensuring compliance with corporate policies and SOX regulations across all phases of SAP-related business processes.
• Translate complex business requirements into SAP solutions and present recommendations to both technical and non-technical stakeholders.
• Design and implement scalable, compliant SAP solutions in high-pressure, fast-paced environments.
• Produce and maintain business process documentation, diagrams, and training materials as needed to support user adoption and operational readiness.
• Utilize strong analytical and presentation skills, including proficiency in Excel, PowerPoint, and SQL for creating extracts, queries, and dashboards.
• Provide mentorship and training to junior team members, guide project teams, and act as a knowledge resource for SAP O2C best practices.
• Champion change management initiatives, helping teams adapt to new processes and systems through effective communication and support.
• Prioritize and manage multiple concurrent projects, ensuring alignment with strategic goals and business priorities.

Minimum Requirements

• Bachelor's degree
• At least 12 years of experience analyzing, designing, evaluating, modifying, testing and implementing enterprise-wide systems or business experience using ERP applications
• At least 2 years lead experience

OR

• Master's degree
• At least 8 years of experience analyzing, designing, evaluating, modifying, testing and implementing enterprise-wide systems or business experience using ERP applications
• At least 2 years lead experience

OR

• At least 14 years of experience analyzing, designing, evaluating, modifying, testing and implementing enterprise-wide systems or business experience using ERP applications
• At least 2 years lead experience

Additional Requirements

• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills

• Bachelors degree in Information Systems, Computer Science, or a related field.
• 10+ years of experience in an SAP Order-to-Cash (O2C) environment, with strong competencies in the software development life cycle (SDLC) and project management methodologies.
• Recognized SAP O2C Subject Matter Expert (SME) with hands-on configuration experience in SAP SD (Sales & Distribution), SAP CRM, SAP FSCM, SAP Receivables Management, and OpenText.
• Deep understanding of end-to-end SAP O2C processes with a track record of implementing, configuring, and optimizing SAP systems for global organizations.
• Extensive experience in SAP Sales & Distribution, including sales contracts, order management, master data configuration, and credit management.
• Expertise in customizing pricing processes, variant pricing, billing, inter-company sales, accounts receivable, rebates, and revenue recognition.
• Strong understanding of SD and FI-AR integration, including configuration of account determination procedures.
• Over 2 years of experience with SAP S/4HANA and at least 3 years in a leadership role within the O2C function.
• Solid knowledge of master data objects supporting O2C (e.g., business partner, customer hierarchy).
• Proven experience integrating SAP O2C with other SAP modules, including FICO, MM, PP, and PS.
• Advanced experience in designing and implementing scalable SAP systems and applications solutions.
• Skilled in business requirements gathering, solution design, configuration, and user acceptance testing (UAT).
• Proficient in business process documentation, including creating process diagrams and procedures.
• Strong analytical skills with expertise in Microsoft Excel and PowerPoint for reporting and presentations.
• Exceptional verbal and written communication skills; able to communicate effectively across all organizational levels.
• Experienced in full SAP implementation lifecycles, leveraging Hybrid, Agile, and Waterfall methodologies.
• Adept at managing change, supporting users through transition to new systems and business processes.
• Able to prioritize and execute tasks in high-pressure, fast-paced environments.
• Collaborative team player with the ability to multi-task across multiple projects and work with cross-functional teams.
• Experienced in developing and updating SQL queries and extracts to meet business reporting needs.
• Proven ability to mentor, guide, and train junior professionals and colleagues.
• Capable of determining methods and procedures for new assignments; often leads functional teams or projects and serves as a quality resource and best practices advisor.
• Strong knowledge of financial controls, with responsibility for SOX compliance, corporate policy adherence, and responding to internal/external audit requests throughout all project phases.

Benefits And Compensation

We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more.

For this position, the expected salary range will be commensurate with the candidates applicable skills, knowledge and experience.

You can learn more about our comprehensive benefits package at https://careers.international.com/#benefits.

Company Overview

ABOUT TRATON

With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the worlds leading commercial vehicle manufacturers. The Groups product portfolio comprises trucks, buses, and light-duty commercial vehicles. Transforming Transportation Together. For a sustainable world.: this intention underlines the Companys ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Groups commercial growth.

About International

From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today,few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com.

EEO Statement

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.