IT Associates is hiring: User Experience Researcher in Chicago

6-12+ Month Contract Position

Location - Rosemont, IL (2-4 days a month onsite)

Our client is looking to add a UX Researcher/Designer enables change by working with our Business to define their needs and working with our teams to recommend User centric solutions. The UX Researcher will be a User Research advocate, identifying and removing roadblocks to research, and directing the research strategy for multiple enterprise products.

Responsibilities:

• Determining and implementing the best UX research methodology to use for a particular product/feature.

• Planning and conducting generative and evaluative research (e.g., user interviews, usability testing, surveys, etc.).

• Developing personas, user journey maps, and other artifacts to communicate user needs.

• Create deliverables such as process flows, wireframes, mockups and functional prototypes to effectively communicate design strategies and detailed interaction behaviors.

• Oversee and contribute to screen development, based designs that align with user needs.

Qualifications:

• BA / BS in IT, computer science, graphic design, information management, business or a related field or equivalent experience.

• 3-5+ years of experience as a UX Researcher / Designer

• Experience planning long-term user research strategy.

• A passion for uncovering pain points and delights in digital products, as well as helping to solve difficult user experience problems.

• Experience collaborating with designers, developers, and product teams across multiple products.

• Able to visualize and explain concepts on the fly using a whiteboard or the latest collaboration tools such as Mural as well as have stellar documentation skills with hands on experience with MS Visio for use case diagrams, cross-functional process flows and with Sketch or Adobe XD for wireframes, functional prototypes, user journeys, etc.

• Excellent verbal and written communication skills.

The anticipated hourly rate range for this position is ($65-$70). Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.