Pratum
Assistant Community Manager
Assistant Community Manager
This position is responsible for assisting the Community Manager in the overall operations of the property, development, oversight of the team, and maintaining community compliance with all policies, procedures, and internal quality control standards.
Essential Duties
Minimum 3 years experience in Property Management
Focus on LIHTC and HUD Section 8 properties
Knowledge of LIHTC and Section 8 regulations and compliance requirements
Certifying Section 8 and Tax Credit candidates
Working knowledge of recertification processes for tax credits and PB Section 8
Maintain property waiting list
Oversee accounts receivable, rent collection, security deposit, and invoice processing
Deliver legal notices
Build positive relationships with tenants
Coordinate data collection and processing of resident information
Schedule recertification interviews and apartment inspections
Ensure proper calculation of income, assets, and rent levels
Resolve complaints, disturbances, and violations
Maintain resident files per policy and regulations
Assist with leasing, rent collection, resident services, and maintenance tasks
Prepare and execute legally compliant lease agreements
Oversee financial procedures including income verification and payment processing
Create systems for accurate record keeping and efficient transactions
Job Requirements
At least two years of property management experience
Knowledge of HUD rules and regulations
COS or TCS certification or equivalent
Experience with rent collection, posting to G/L, deposits, SODAs
Outstanding customer service skills
Excellent verbal and written communication skills
Accounts receivable and collections experience
Attention to detail and ability to work independently
Proficient in Word, Excel, Outlook, One-Site, Internet
Education
High school diploma or GED; ability to read, write, and perform intermediate math; familiarity with resident management software.
Professional Experience
Minimum three years in residential property management as a Community Manager.
Attendance/Travel Requirements
Ability to work any day of the week, including overtime and on-call duties. Travel may be required for meetings or events.
Computer Skills
Basic computer skills
Proficiency with Outlook and OneSite/Yardi
Intermediate Microsoft Office skills
Physical Demands
Ability to access all property areas, lift up to 50 lbs independently and 100 lbs with assistance.
Learning & Development
Commitment to ongoing personal and professional development.
Pratum offers a competitive salary and comprehensive benefits, including health, dental, vision, paid time off, life insurance, disability, retirement plan, and company events.
To learn more about Pratum Companies, please click here.
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer
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