Fashion Advisor, Watches & Fine Jewelry, Boca Raton Job at CHANEL in Boca Raton

Overview

Fashion Advisor, Watches & Fine Jewelry, Boca Raton

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role:

We are looking for a Fashion Advisor, Watches & Fine Jewelry, who will play a vital role in providing a superior level of service to clients, increasing client conversion and retention, driving business revenue, and inspiring brand loyalty. The Fashion Advisor will be part of the end-to-end client experience and will work alongside a diverse sales team, reporting to the Boutique’s leadership.

What impact you can create at CHANEL

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand

• Optimize the client experience through providing clients with prompt, professional, warm, and courteous service

• Build genuine relationships with clients through thoughtful and consistent outreach

• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations

• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

You are energized by

• The history and heritage of The House of CHANEL

• Being truly service minded

• Utilizing your fashion expertise to inspire others

• Building collaborative partnerships and relationships in a team-focused environment

• Fostering a meaningful client experience centered around inclusion and connection

• Appreciation for art, beauty, and luxury

What you will bring to the team

• Ability to thrive in a team environment and work collaboratively

• Understanding of, and passion for client experience

• Excellent communication skills

• Foreign language skills are preferred but not required

• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives

• Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics

• Minimum 3 years of related experience (Watches and Jewelry knowledge preferred)

• Ability to lift 15 lbs.

• A flexible schedule with the ability to work late nights, weekends, and some holidays

• High School Degree minimum

• Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results

* Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances were deemed appropriate.

Compensation

• The anticipated base salary range for this position is $27.70 through $31.00. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.

Benefits and Perks

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund

• Family and caregiving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)

• Generous paid time off policies to include vacation, holiday, sick and volunteer days

• 401K and other incentives

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

CHANEL Community

• CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.

• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability

• CHANEL Mission 1.5° is our climate action plan focused on transforming the business in line with the Paris Agreement to limit global temperature increase to 1.5 degrees Celsius above preindustrial levels.

• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund and the CHANEL Next Prize for the next generation of creative talent. US support includes annual sponsorships such as MoMA film program, Tribeca Film Festival programs, Through Her Lens, and sponsorship activities.

Fondation CHANEL

• Since 2011, Fondation CHANEL’s mission is to empower women and girls to shape their own destiny through multi-year partnerships and support aimed at improving safety and autonomy globally.

• For more information, please navigate to the Fondation CHANEL website and learn more about their initiatives.

Career and Leadership Development

• We have dedicated in-house teams focused on onboarding and developing leadership skills through programs like Imagine CHANEL People, Heart of Leadership, and coaching, with blended online and live classes.

* CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.