Fashion Advisor, Boca Raton Job at CHANEL in Boca Raton

Overview

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We value the perspective, experience, and potential you could bring to CHANEL and strongly encourage your application.

About the role

We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Advisor will provide a superior level of service to clients, increase client conversion and retention, drive business revenue, and inspire brand loyalty. The Advisor will work alongside a diverse sales team and report to the Boutique’s leadership.

What impact you can create at CHANEL

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
• Optimize the client experience through prompt, professional, warm and courteous service
• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a can-do attitude in every situation to constantly raise the level of service and exceed client expectations
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

You are energized by

• The history and heritage of The House of CHANEL
• Being truly service minded
• Utilizing your fashion expertise to inspire others
• Building collaborative partnerships and relationships in a team-focused environment
• Fostering a meaningful client experience centered around inclusion and connectedness
• Appreciation for art, beauty, and luxury

What you will bring to the team

• Ability to thrive in a team environment and work collaboratively
• Understanding of and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within CHANEL

Position Logistics

• Minimum 3 years of related experience
• Minimum High School Diploma
• Ability to lift 15 lbs
• Flexible schedule with the ability to work late nights, weekends, and some holidays
• Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service delivery

* Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances deem appropriate.

Compensation

• The anticipated hourly rate range for this position is $27.70 through $31.00. Base salary is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.

Benefits and Perks

• Wellbeing resources including dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (including parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts, Health Savings Account and Employee Assistance Program
• Life insurance, AD&D, Short Term Disability, Long Term Disability, Health Advocate, international business travel accident & medical, and commuter transit & parking

Additional Information

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals understand the brand, the business, and motivations so that together we can unlock growth possibilities.

Diversity and Inclusion

• We promote Diversity & Inclusion, fostering respect, empathy, and dignity for all. We believe that the diversity of our people is essential to our organization and our clients.

CHANEL Community

• CHANEL Community empowers employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer, and CHANEL matches employee donations to select charitable organizations.

Sustainability

• CHANEL Mission 1.5° focuses on transforming the business in line with the Paris Agreement to limit the global temperature increase to 1.5°C. Employees are encouraged to contribute to US Sustainability efforts through organized taskforces and initiatives.

Arts and Culture

• We support cultural engagement globally, including the CHANEL Culture Fund and the CHANEL Next Prize, as well as US programs with MoMA, Tribeca, Through Her Lens, and related initiatives.

Fondation CHANEL

• Since 2011, Fondation CHANEL supports women and girls’ safety and autonomy through multi-year partnerships, impacting over a million women and girls in its first 10 years. For more information, please navigate to the Fondation CHANEL website here.

Career and Leadership Development

• We have dedicated in-house teams focused on onboarding and leadership development through programs like Imagine CHANEL People, Heart of Leadership, and coaching; blended online and live classes are offered on our Bloom platform and by trainers such as Shape Your Career.

* CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.