Multimedia Technical Analyst Job at The Judge Group in Charlotte

Responsibilities

• Work as a service desk analyst to process multimedia requests such as Audio and Video Conferences/events.
• Resolve Audio Conference (AC), Video Conference (VC) and Zoom booking issues.
• Communicate effectively with a diverse group of clients.
• Set up, monitor and manage audio & video conferences remotely and onsite.
• Process email and ticket requests efficiently and in a timely manner.
• Act as an audio conference operator for high profile Operator Assisted calls.
• Act as an event coordinator for high profile Zoom Corporate/Roadshow events.
• Coordinate preventative maintenance and troubleshooting for AV infrastructure.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• Banking