Multimedia Technical Analyst Job at The Judge Group in Charlotte

Responsibilities Work as a service desk analyst to process multimedia requests such as Audio and Video Conferences/events. Resolve Audio Conference (AC), Video Conference (VC) and Zoom booking issues. Communicate effectively with a diverse group of clients. Set up, monitor and manage audio & video conferences remotely and onsite. Process email and ticket requests efficiently and in a timely manner. Act as an audio conference operator for high profile Operator Assisted calls. Act as an event coordinator for high profile Zoom Corporate/Roadshow events. Coordinate preventative maintenance and troubleshooting for AV infrastructure. Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries Banking #J-18808-Ljbffr