Mercy is hiring: Communication Services Operator - Full-Time - Mercy Jefferson i

Overview

Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.

Location:

Mercy Hospital Jefferson
1400 US Highway 61
Festus, MO 63028

Hours:

Full-Time
Days/Evenings
Rotating Weekends/Holidays

Qualifications

• Education: High school diploma or equivalent.
• Licensure: None.
• Experience: Telephone or customer service experience beneficial.
• Certifications: None.
• Other:
  • Basic computer and keyboarding skills
  • Must be able to navigate multiple computer software systems simultaneously
  • Ability to communicate clearly in English both orally and written
  • Knowledge of Microsoft Office

We Offer Great Benefits

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans