Communication Services Operator - Full-Time - Mercy Jefferson Job at Mercy in Fe

Overview

We’re a Little Different. Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Location

Mercy Hospital Jefferson

1400 US Highway 61

Festus, MO 63028

Hours

Full-Time

Days/Evenings

Rotating Weekends/Holidays

Overview

Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.

Qualifications

• Education: High school diploma or equivalent.
• Licensure: None.
• Experience: Telephone or customer service experience beneficial.
• Certifications: None.
• Other:
  • Basic computer and keyboarding skills
  • Must be able to navigate multiple computer software systems simultaneously
  • Ability to communicate clearly in English both orally and written
  • Knowledge of Microsoft Office

We Offer Great Benefits

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

What Makes You a Good Match for Mercy

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans