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Prince William County Government

Prince William County Government is hiring: Library Assistant in Haymarket

Prince William County Government, Haymarket, VA, United States, 22069

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Overview

Are you passionate about inspiring a love of reading, supporting lifelong learning, and making a difference in your community? At Haymarket Gainesville Library, we believe in meaningful work that connects people to information, resources, and one another.

As a Library Associate, you’ll play a vital role in helping our library thrive as a vibrant gathering place where people of all ages come to learn, explore, and grow. Our motivated, supportive team is committed to fostering a welcoming and inclusive environment for both staff and patrons.

We’re looking for an enthusiastic, adaptable, and detail-oriented individual who values organization and teamwork. If you’re ready to bring your skills and energy to a dynamic and diverse community, apply today and help us continue enriching lives through the power of libraries!

About This Role

We are looking for candidates who bring an innovative, adaptable, and customer-focused approach to their work. The ideal candidate will:

  • Have experience providing face-to-face and phone-based customer service in a public setting such as a library, retail, clerical, or help desk environment
  • Perform essential circulation duties, including checking materials in and out, issuing library cards, placing material requests, and explaining library policies to patrons
  • Demonstrate flexibility with scheduling to meet the evolving needs of the library and community
  • Accurately and responsibly handle cash transactions
  • Be proficient in using a variety of software and databases essential to library operations
  • Work effectively both independently and collaboratively as part of a team
  • Assist patrons with technology, including public computers, printers, copiers, fax machines, and personal devices (tablets, phones, laptops), as well as digital library resources
  • Provide Passport Acceptance Services (after certification)
  • Support and participate in library programs and outreach events in the community
  • Use Microsoft Office tools effectively, including Teams, SharePoint, Word, and Excel

Minimum Requirements

8th grade and 12 months of Customer Service Experience

Preferences

  • Experience working in a library, retail, clerical or help desk providing face to face and by phone customer service in a public setting
  • Experience using and troubleshooting standard office equipment: computers, fax machines, and copiers
  • Experience using and troubleshooting various technologies (smart phones, tablets, e-readers, etc.) and resources, including databases and library apps
  • Experience using software and databases
  • Cash handling experience
  • Experience using Microsoft Office (TEAMS, SharePoint, MS Word, Excel)
  • Scheduling flexibility

Special Requirements

The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.

Work Schedule

This is a part-time, non-exempt 20-hour a week position. Library hours of operation are Monday-Wednesday 8:30 a.m. to 8:00 p.m.; Thursday-Saturday 8:30 a.m. to 5:00 p.m. Schedule may vary depending on the needs of the library. Weekend and evening work are required.

Hiring Salary Range: $19.41 – 24.88 / hourly

Benefits

We also offer great benefits including:

  • 401a and 457 retirement savings and investment plans
  • Paid Annual Leave
  • Paid Personal Leave
  • Paid Sick Leave
  • Paid Holidays
  • Optional Group Medical, Dental, & Vision Plans
  • An Employee Assistance Program (EAP)
  • Career Development Opportunities

Note

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, please see the class description.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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