Part-time Library Associate - Reader's Services Job at High Point Museum in High

**Compensation Range**$19.90 - $25.50*Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible.* **Who We Are:**At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries. We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world! **Our Core Values:*** **Integrity**: Saying what we mean and consistently doing what we say with no desire other than the good of the citizens we serve. It means standing up for beliefs.* **Responsibility**: A continual process that emphasizes a high level of personal accountability by each member of the organization.* **Partnership**: Adding competitive value and quality to the services provided to our residents, businesses, and visitors through responsible fiscal stewardship, increased innovation, greater use of technology, and expanded civic, neighborhood and regional partnerships.**What We Offer:** The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to:* A guaranteed life-long monthly pension, once vested after 5 years of service* 401K and 457B Retirement Plans* PTO earned within first year* 12 Paid Holidays per year* Tuition Reimbursement Plan* Competitive medical, dental, and vision plans effective day one**What You'll Do:**NOTE: Applicants must upload a cover letter and resume with their application. Perform responsible para-professional work and simple professional work planning and implementing programs and services of the Children’s Services Division of the Public Library. Work involves bringing children and their parents and teachers together with books and information through reference work, programs, etc.; does related work as required. Work is performed under regular supervision, but requires a high degree of personal accountability, motivation, communication, and record keeping.**Essential Tasks & Responsibilities:*** Provides readers with advisory and reference services by interacting with customers about bestselling, popular, and literary materials; answers questions about print and non-print resources by phone or in person using online and print reference tools.* Instructs customers in the use of the online catalog and self-checkout stations.* Assists customers in accessing materials, recommends additional selections, and retrieves requested items for reserve.* Reviews new materials and Readers’ Advisory resources to provide accurate and knowledgeable assistance.* Designs and prepares displays to market print and non-print items.* Explains library policies and procedures to help customers successfully use resources.* Participates in community projects that promote reading and literacy.* Communicates effectively with all patrons, including senior adults, senior care facility administrators, and special needs adults.* Serves as SHARE (Senior Homebound Adult Reading Enrichment) Specialist by conducting readers’ advisory interviews, selecting materials based on profiles and requests, maintaining contact with patrons, communicating policies and delivery schedules, enrolling new participants, issuing cards, reconciling records and statistics, preparing and distributing program information, delivering materials weekly to homes and senior facilities, interacting with patrons about needs and satisfaction, and checking in and shelving returned items.* Reviews books in the New Fiction section and moves them to the regular circulating collection or removes them after the specified timeframe.* Forms partnerships with organizations serving seniors and special needs adults and collaborates on programming.* Schedules regular programs for senior facilities and adult day groups, selects topics, and prepares materials and handouts.* Receives and categorizes withdrawn library materials, determines suitability for donation to community organizations, delivers donations, and maintains records.* Represents the library at City and community events by presenting programs and services.* Recommends titles for addition to print and non-print collections.* Uses mobile devices to download materials and access information.* Trains customers to use and download materials to digital devices.* Applies digital technology and social media for customer instruction and marketing.* Creates and maintains databases, flyers, and bookmarks using computer software.* Prepares written reports, press releases, and marketing materials for division services and programs.* Interacts with and supports other divisions in providing customer service.* Supports services and programming for Teens, Seniors, Special Populations, or the public.* Resolves customer complaints and contacts customers regarding returned materials.* Maintains records and statistics using Excel or other methods.* Prepares reports, correspondence, and newsletters as directed.* Ensures all work complies with OSHA and City safety standards and policies.**Qualifications:**NOTE: Applicants must upload **a cover letter and resume with their application.****REQUIRED QUALIFICATIONS*** Bachelor’s degree.* Valid driver’s license.* Customer service or retail experience required.* Must be an avid reader, familiar with popular authors, titles, and genres, and able to discuss books and movies with customers.* Experience using Canva, Photoshop, or equivalent graphic design programs.* Must be comfortable speaking in front of people and preparing presentations, including curriculum and lesson plans.* Experience using social media and digital technology for instruction and marketing* Strong business and office skills with proficiency in Microsoft Office* Must be comfortable leading programs in person or virtually,* Experience preparing professional public-facing materials.* Must be able to learn and teach use of electronic library resources and computerized circulation systems.* Must be able to work flexible hours, including nights, weekends, and holidays.* Must be able to relate to and communicate effectively with the public, co-workers, and supervisors.* Must have good listening skills and ability to follow written and oral instructions.* Must participate effectively in a team atmosphere, be adaptable and flexible with changing library services.* Must be able to move between all three floors, push carts of materials, and shelve items.* On-the-job training: approximately six weeks.**Preferred Qualifications*** Bachelor’s degree in liberal arts* Public library experience.* Public speaking and training experience.* Ability to design and lead off-site programming or instruction.**Physical Requirements****Hearing/Speaking*** Expressing and receiving information in person and by phone is essential due to regular public and co-worker contact.**Visual Abilities*** Acuity, far – clarity at 20 feet or more (20/25 both eyes; R 20/30, L 20/30 corrected).* Acuity, near – clarity at 20 inches or less (20/25 both eyes corrected).* Depth perception – three-dimensional vision to judge distance and space (rated 4).* Field of vision – ability to see up/down and side-to-side while fixed on a point.* Accommodation – ability to adjust focus for near-point work and multiple simultaneous tasks.**Physical Strength*** Light work: exerting up to 20 pounds occasionally, 10 pounds frequently, and negligible force constantly to carry/move #J-18808-Ljbffr