Workiva is hiring: Vice President, Head of User Experience (UX) in New York

Overview Vice President, Head of User Experience (UX) is a senior leadership role at Workiva. The VP of UX leads a 50+ team of designers, researchers, and content designers who work with product and technology to deliver world-class applications. UX is centralized to support all Workiva products, ensuring a consistent and delightful user experience. The VP sets the strategic vision and goals for the UX Directors and Managers, translating business context into a UX action plan. Strong people management, operations experience, business acumen, and execution abilities are required. What You’ll Do Translate company strategy into operational goals and metrics for the team that serve to align and motivate employee performance Align with other teams and departments to analyze, monitor, forecast, and prioritize initiatives in accordance with organizational priorities and strategic plan Scale team processes to foster operational excellence in the craft of UX including the use of leading AI-tools Build a strong, sustainable organization with high levels of employee engagement by attracting and developing exceptional talent and rewarding high performance of teams and individuals Provide leaders with coaching on design leadership and decision-making, people management, and communication skills; give feedback constructively and provide developmental opportunities, including leadership development Demonstrate Servant Leadership by fostering an atmosphere of respect, mutual support, flexibility, continuous learning, good humor, and commitment to business goals and customer needs Establish and maintain relationships and communicate with customers, business unit leaders and senior management to raise UX visibility and ensure collaboration with key stakeholders Collaborate with design leaders to establish guidelines, principles, and standards ensuring design alignment for a consistent user experience Work with the Research Director to develop a comprehensive research strategy and ensure insights are usable and inform design decisions, with aligned approaches across product teams What You’ll Need Minimum Qualifications 15+ years of progressive relevant experience in user experience, with measurable impact, preferably in B2B software or related technology At least 10 years of leadership experience in design management A B.A. or B.S. in human-computer interaction, psychology, computer science or software engineering preferred; advanced degrees such as MA, PhD, or MBA desirable but not required Preferred Qualifications Ability to articulate a compelling vision with effective strategy and execution Deep understanding of user-centered design principles and methodologies, applied to real-world problems from user insights Solid understanding of UX principles and B2B research methodologies Experience building and scaling design organizations beyond 50+ individuals Strong communication, presentation, and interpersonal skills to influence stakeholders at all levels Experience in an Agile development environment Strong analytical skills to use data and analytics to inform design decisions Familiarity with design and prototyping tools such as Sketch, Figma, InVision, and Adobe Creative Suite Ability to recruit, retain, and foster a culture of excellence and healthy team relationships Strong customer orientation, ability to dive deep, and strong problem-solving skills Working Conditions & Travel Requirements Availability for 25-30% travel to meet with teams in other offices, customers, vendors, and/or suppliers, and attend events Reliable internet access for remote work How You’ll Be Rewarded Salary range in the US: $270,000.00 - $351,000.00 A discretionary, usually annual, bonus Restricted Stock Units granted at time of hire 401(k) match and comprehensive employee benefits package The salary range represents the low and high end for this job in the US; minimums and maximums may vary by location. The actual offer will consider skills, qualifications, experience, and other relevant factors. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other protected characteristic. Workiva is committed to assisting applicants with disabilities. To request accommodation with the application process, please email talentacquisition@workiva.com. Workiva employees are required to undergo security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best — office or remote from any location within their country of employment. Seniority level Executive Employment type Full-time Job function Information Technology Industries Software Development #J-18808-Ljbffr