Fidelity Partners Services is hiring: Admin Support/Facility & Audio-Visual Mgmt

Overview

Admin Support/Facility & Audio-Visual Mgmt. (Onsite) role at Fidelity Partners Services — United States Trade and Development Agency, Arlington, VA.

Location: United States Trade and Development Agency, 1101 Wilson Blvd., Arlington, VA 22209-3901

Qualifications

• Citizenship: U.S. Citizenship
• Clearance Requirements: Tier 1 Background Investigation - National Agency Check with Law and Credit Check, and fingerprints. (Standard Form 85)
• Type of Employment: 40 hours per week
• Period of Performance: 01 November 2025 – 31 October 2030 (Option to Extend Services)
• Compensation: Estimate Pay $58,000 - $60,000 (negotiable)
• Employee Paid Group Benefits: Health/Dental/Vision
• Paid Time Off per Year: Up to 80 hours (day one)
• Sick Leave per Year: Up to 56 hours (day one)
• Paid Federal Holidays: Eleven (11)
• Travel: Travel is not authorized
• Relationship: Employee of Fidelity Partners Services

Working hours

Typically 8:30 a.m. – 5:30 p.m., Monday through Friday. Some after-hours and/or weekend work may be required to support specific tasks. Schedule is generally 40 hours per week; temporary alternate work locations may be assigned.

Mandatory Qualifications

• Minimum of an Associate's degree required; Bachelor's degree preferred (ideally in Business Administration, Management, or related field)
• At least 7 years of relevant work experience
• Experience creating and implementing organizational or administrative management policies and procedures
• Ability to evaluate program effectiveness and recommend improvements
• Experience managing an agency project report library
• Experience with office management, building and facilities management, human resources, and/or security
• Ability to provide training and technical assistance to staff
• Experience in information and records management
• Proficient in a variety of IT programs, databases, and computerized systems
• Excellent written and verbal communication skills
• Commitment to innovative and quality customer service
• Physical ability to move a large number of files and/or file boxes
• Experience providing on-site technical support and troubleshooting AV equipment during events (microphone, monitor connectivity, presentations or visual material access)
• Experience creating and editing audio-visual content (presentations and videos)
• Experience setting up conference, board, or training rooms
• Ability to manage multiple tasks, prioritize work, and meet deadlines
• Ability to identify and resolve complex problems
• College degree in business or information management and/or related certifications
• Copies of all degrees/certifications and resumes must be forwarded to careers@fidelitypartners.org

Duties / Responsibilities

• USTDA hosts approximately 50-60 events per year, including internal agency meetings and trainings
• Manage reservations for USTDA’s Business Center and other Agency conference rooms (excluding the Directors Conference Room); schedule agency meetings, trainings, and high-level delegation events
• Maintain an events calendar for the Business Center and a calendar for all Agency conference rooms
• Perform physical room set-up, refreshment stations, and AV/teleconferencing setup for all conference rooms and the training center
• Ensure conference room equipment is operable and troubleshoot minor connection issues
• Receive training in management of operational functions of conference room audiovisual equipment
• Provide IT-related support to the CIO/Deputy CIO and coordinate with audiovisual subcontractors for repairs
• Coordinate audiovisual issues with the COR before arranging technical repair visits
• Conduct sign-lad walk-throughs of conference spaces twice weekly to check system status and escalate issues
• Ensure rooms, kitchens, and pantries are stocked, functional, and cleaned by COB on event days; coordinate with staff, contractors, caterers, and building staff

Compensation & Benefits

• Competitive compensation package
• Comprehensive benefits including medical, dental, and vision
• Career growth potential

About Us

Fidelity Partners is an Inc. 5000, USA company providing medical, technical, logistical, and administrative services to federal government and commercial clients. Learn more at fidelitypartners.org or call (210) 822-4005.

Fidelity Partners provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, or in accordance with applicable federal, state, and local laws (EoE).