Community Manager Job at Associa in Franklin Park

Overview

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With more than 225 branch offices across North America, Associa supports nearly five million residents worldwide. Our 11,000+ team members lead the industry with education, expertise, and innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description
Come work at Associa! We are an industry leader in community association management and we are looking for a temporary community manager to join our team. If you\'re serious about your next move, Associa is an excellent place to grow your career.

Responsibilities

• Provide the overall supervision of a community association in accordance with the management agreement and the Association\'s policies and procedures.
• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Associa community management tools are effectively developed and utilized (e.g., annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget).
• Review monthly financial reports and ensure management summaries are submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Board of Directors and committees regarding major capital expenditures as required to maintain community appearance and operation.
• Monitor delinquency rates and the collections process for the account portfolio.
• Attend Board meetings and community events as needed.
• Prepare Board packages according to established time frames.
• Ensure the Board is aware of legal actions involving the Association.
• Maintain unit and contract files related to the operations of the Association.
• Assist Board of Directors/ARB with architectural review and routine inspections as necessary.
• Maintain the C3 database, including updating resident information.
• Oversee routine and special project vendor management including procurement and performance evaluation as contracted.
• Oversee Associa staff as contracted and coordinate/oversee inspection of buildings and common areas with appropriate follow-up actions.
• Oversee the AP process in accordance with Associa home office processes and procedures.
• Other duties as assigned.

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with homeowner requests.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal) and professional customer service skills.
• Self-motivated, proactive, detail-oriented and a team player.
• Time management and prioritization skills.
• Bachelor\'s Degree preferred
• 2-5 years of Community Association experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.