City of Boca Raton is hiring: Library Assistant II PT - Account Services in Boca

Performs a variety of specialized library work at one of the City's public library facilities. Work is performed under general supervision.

Account Services Section:

• Interacts with patrons in order to assist them in using library services/equipment, programs, and facilities, collect/cancel fines or fees as appropriate, answer questions, identify patron service needs or locate materials.
• Trains staff in the use of a variety of databases, activities, policies/ procedures, and office equipment in order to ensure that employees complete assignments correctly and use the equipment properly.
• Supports staffing of the Check-Out Desk(s) in order to assist patrons in checking materials in or out, placing holds, registering patrons, taking fines and fees, and resolving problems.
• Processes requests for library materials/information received by phone, fax, email, or in person in order to provide patrons with requested materials/information.
• Supports circulation technology including the circulation module, scanners and printers.
• Supports the collection and reporting of circulations and other statistics as assigned.

Knowledge of:

• Library principles, methods, materials, programs, and practices.

Skill in:

• Use of personal computers, basic software applications, peripheral devices, and the Internet.

Ability to:

• Establish and maintain effective working relationships with other library employees.
• Establish and maintain effective working relationships with library patrons.
• Understand, follow and explain a variety of library policies and procedures.
• Learn/perform a variety of work activities with the assigned Department/Division.
• Explain/demonstrate procedures for performing a variety of work activities.
• Express ideas effectively, both orally and in writing.

Requirements:

• Associate’s degree from an accredited college or university, or 60 completed course credits from any accredited college or university; and
• One (1) year of experience working with the public or supporting public services.

Preferred Qualifications:

• Bachelor's degree.
• Minimum of one (1) year work experience working in libraries, bookstores, educational or cultural organizations.

Post-Offer Background Requirements:

• Criminal Background Check
• Employment Verification

Positions are available for the following section and schedule: Account Services. Must be available to work 20 - 25 hours per week including days, nights and weekends.