Community Manager Job at TBG | The Bachrach Group in Madison

Scope:

Seeking a highly motivated Community Manager to oversee the daily operations, financial performance, and resident satisfaction of our property. This role requires strong leadership, operational expertise, and a customer-first approach to ensure the success of both the community and team members.

Key Responsibilities:

• Drive property operations including leasing, rent collection, maintenance, resident relations, and compliance with Fair Housing regulations.
• Maximize occupancy, minimize delinquency, and maintain curb appeal to protect and grow community value.
• Conduct regular property inspections to ensure compliance with community standards, safety, and quality.
• Hire, train, and manage staff including Assistant Managers and Maintenance Technicians; provide ongoing coaching and performance management.
• Oversee and manage budgets, expenses, and financial reporting, ensuring operational efficiency and ROI.
• Lead marketing and sales efforts, including advertising, social media campaigns, promotions, and follow-up on leads.
• Manage home inventory, inspections, title, utilities, and all related sales processes.
• Enforce community rules, policies, and vendor compliance to maintain a safe, welcoming environment.

Qualifications:

• High school diploma or equivalent required; college degree preferred.
• 3+ years of experience in property management, hospitality, or retail management.
• Strong leadership and team management skills with the ability to delegate and prioritize tasks effectively.
• Proven experience with budgeting, financial management, and operational analysis.
• Proficiency in Microsoft Office; experience with property/rent management software preferred.
• Knowledge of federal, state, and local housing laws; strong compliance mindset.
• Bilingual (English/Spanish) preferred.