Asset Living is hiring: Community Manager in Folsom

Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse workforce that differentiates us and drives innovation and results for our clients and communities across the US. We believe in leadership, collaboration, and growth, and we strive to create an environment where every voice is heard and every individual has opportunities to grow. Asset Living is recognized as one of the nation's Best and Brightest Places to Work and is a member of The Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO).

Position: COMMUNITY MANAGER

Overview

The Community Manager oversees the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial administration, and risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

• Personnel Management
• Regular/daily onsite attendance is required
• Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Complete weekly/daily office and maintenance staff schedules and assignments
• Address performance problems, document, communicate with direct supervisor and HR, and terminate appropriately when necessary
• Promote harmony and quality job performance through supportive leadership
• Ensure staff compliance with Company policies and procedures
• Financial Management
• Achieve high net operating income through cost control and revenue/leasing improvements; identify trends and recommend strategies
• Develop yearly operating budgets/forecasts
• Monitor deposits, rent collections, and charges; ensure timely submission
• Monitor, reconcile, and code vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate
• Strategic Leasing Management
• Develop yearly marketing plan and utilize marketing strategies and systems
• Employ effective leasing techniques; ensure documentation and reporting are up to date
• Address resident complaints and requests to ensure satisfaction
• Develop and implement resident retention programs
• Show, lease, and move-in prospective residents
• Administrative & Maintenance Management
• Ensure administrative and leasing reporting is accurate and timely
• Head emergency team for the property and respond to emergencies in line with company guidelines to minimize liability
• Maintain property appearance; conduct regular inspections and make-ready work
• Plan and utilize property resources, equipment, and supplies economically
• Direct maintenance, construction, and rehabilitation activities to ensure quality and timeliness

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or 1–2 years related experience and/or training; or equivalent combination
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to understand and perform on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Must be able to communicate with others and perform tasks that may require prolonged standing or sitting, and work overtime, weekends, and night hours (emergencies)
• Regularly required to move, inspect, and work in various environments; able to lift and move up to 25 lbs

License/Equipment

• Must have reliable transportation due to the emergency on-call requirement

Compensation & Notes

At Asset Living, compensation decisions consider factors such as skill, background, certifications, and experience. The offer may include a comprehensive total rewards package with benefits (medical, dental, vision, life, accidental, and disability), 401K with employer matching, commissions/bonuses where applicable, paid sick days, and company holidays.

Salary Range: $80,000 per year to $90,000 per year

This job description is a guide of expected duties and may be modified at any time. The employee may be asked to perform additional duties or responsibilities without notice.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales

Location notes and related postings may appear below this line.