Movers+Shakers is hiring: Senior Account Manager at Creative Ad Agency, Social M

New York, NY At Movers+Shakers, our mission is to spread joy. As a Senior Account Manager, your mission is to share this joy with our clients--in every meeting, and in every campaign. Under the leadership of your Senior Account Director, you’ll be responsible for the overall client satisfaction of assigned accounts, their revenue growth, profitability, and project management. You’ll use your deep understanding of social media strategy to lead the client and our internal team to deliver disruptive creativity. And you’ll identify and execute tactical growth plans to grow the business. Role Specifics As a Senior Account Manager, you’ll oversee the day-to-day relationship, success and growth of our clients. Internally, you’ll manage our cross-functional team to deliver innovative work. You’ll juggle competing priorities, from budgets to resourcing, as you contribute to assuring agency revenue and profitability. Externally, you’ll manage our clients to the success they dreamed of. You’ll intuit their needs and inspire them with what’s possible. Responsibilities Responsible for managing and delivering joy to assigned accounts with minimum accountability for revenue of $1M-3M per year Deeply understand and intuit the client’s needs and develop strategies to meet their business objectives; key owner of all projects and processes from beginning to end Lead the client and internal team to develop social media strategies that will break through the clutter Work closely with all client team members; participate in defining account plans, needs, KPI’s and translate these requests with clear briefs/direction to the internal teams Serve as key partner and mentor to the client. Articulate agency practices, listen strategically, and upsell and support growth based on needs Support intake and new business growth as needed Build, lead and presents clients presentations, strategies and concepts Ensure project alignment by defining roles and aligning with internal key team members to kick off projects Oversee client paperwork (service agreements, SOWs, invoices, etc.) Conduct quarterly planning and review sessions with key clients/accounts Develop and maintain annual, quarterly and monthly revenue forecasts; track and maintain growth and status Qualifications 5-8 years of relevant experience, including client service at a creative agency and possibly brand marketing experience at large consumer brands Understanding of social media marketing (organic and paid), with expertise managing social-first brand marketing campaigns is a plus Experience working with global client teams and partner agency teams Entrepreneurial spirit. Thrive in uncertainty and ambiguously-defined roles. Passion for trying new things jumping off the deep end Proven experience generating revenue and account growth within existing accounts Strong writing and communication skills Self-motivated, eager to learn, a drive to succeed Excellent communicator, skilled writer, extremely organized, professional demeanor Ability to contribute in both a strategic and tactical capacity Proven ability to develop and maintain good working relationships with clients and team members Builds respect by personal example; is respected by and works effectively with all members of the organization and external contacts Intense desire to excel in an entrepreneurial, collaborative environment Ability to work with top-level executives Demonstrate initiative; is proactive Base Salary Range Our estimated range for this role is $90,000-110,000* *Don’t let this range drive your decision to apply. Actual compensation packages are based on the level of skill and experience each candidate brings to their role. Similarly, there might also be a more senior or junior position available, that would be a better fit with your expertise. For example, a person may apply for a Senior Creative Producer role, and we may assess that their skills are at the Creative Producer level. Each level has its own compensation range. At Movers+Shakers, we pride ourselves on competitive salaries, and we work hard to ensure there is pay equity across the company. We welcome open and honest conversations about compensation in all of our initial calls. We look forward to meeting you! Equal Employment Opportunity & Voluntary Self-Identification Movers+Shakers is an equal opportunity employer. We do not discriminate on the basis of any protected group status under any applicable law. For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Voluntary Self-Identification of Disability and other categories: this information is requested to comply with OFCCP requirements for federal contractors. Completion is voluntary; your answer is confidential and will not affect your candidacy or employment. Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr In Summary: As a Senior Account Manager, you’ll oversee the day-to-day relationship, success and growth of our clients . Responsible for managing and delivering joy to assigned accounts with minimum accountability for revenue of $1M-3M per year . 5-8 years of relevant experience, including client service at a creative agency . En Español: Nueva York, NY En Movers+Shakers, nuestra misión es difundir alegría. Como Gerente de Cuentas Senior, tu misión es compartir esta alegría con nuestros clientes - en cada reunión y en cada campaña. Bajo el liderazgo de tu Director de Cuenta Senior, serás responsable de la satisfacción general del cliente de las cuentas asignadas, su crecimiento de ingresos, rentabilidad y gestión de proyectos. Usarás tu profundo conocimiento de la estrategia de redes sociales para dirigir al cliente y a nuestro equipo interno para entregar creatividad disruptiva. Y identificarás e implementarás planes tácticos de crecimiento para hacer crecer el negocio. Responsabilidades Responsables de administrar y proporcionar alegría a las cuentas asignadas con una responsabilidad mínima por ingresos de $1M-3M al año Comprender en profundidad e intuir las necesidades del cliente y desarrollar estrategias para cumplir sus objetivos comerciales; propietario clave de todos los proyectos y procesos desde el principio hasta el final Lidera al cliente y al equipo interno para desarrollar strategias de redes sociales que rompan el desorden Trabajar estrechamente con todos los miembros del equipo del cliente; participar en la definición de planes de cuenta, necesidades, KPIs y traducir estas solicitudes con breves claros / dirección a los equipos internos Sirva como socio principal y mentor al cliente. Articular las prácticas de la agencia, escuchar estratégicamente y apoyar el crecimiento basado en necesidades Apoyar la adquisición y el nuevo crecimiento del negocio según sea necesario Construir, liderar y presentar presentaciones a los clientes, estrategias y conceptos Asegurar la alineación de proyectos mediante la definición de roles y alinearse con miembros internos del equipo clave para iniciar proyectos Supervisar el papeleo del cliente (acuerdos de servicio, SOWs, facturas, etc.) Llevar a cabo sesiones trimestrales de planificación y revisión con clientes/cuentas claves Desarrollar y mantener pronósticos anuales, trimestres y mensuales; realizar un seguimiento y mantenimiento del crecimiento y estado de ingresos Qualificaciones 5-8 años de experiencia relevante, incluido el servicio al cliente en una agencia creativa y posiblemente experiencia en marketing de marca en grandes marcas Comprender el marketing de medios sociales (orgánico y pago), con conocimientos especializados en gestión de campañas de marketing de marcas social-first es más Experiencia trabajando con equipos globales de socios e instituciones empresariales. Pasión por probar cosas nuevas saltando desde el extremo profundo Experiencia probada generando ingresos y crecimiento de cuentas dentro de las cuentas existentes Fuertes habilidades de escritura y comunicación Auto-motivado, ansioso por aprender, un impulso para tener éxito Excelente comunicador, escritor hábil, extremadamente organizado, comportamiento profesional Capacidad comprobada para contribuir tanto en una capacidad estratégica como táctica Habilidad demostrada para desarrollar y mantener buenas relaciones laborales con clientes y miembros del equipo Construye respeto por ejemplo personal; es respetado y trabaja eficazmente con todos los miembros de la organización y contactos externos Deseo intenso de sobresalir en un entorno emprendedor, colaborativo La capacidad de trabajar con ejecutivos de alto nivel Demostrate iniciativa; es proactiva Nuestro rango salarial base estimado para este papel es $90,000-110,000 * No permita que este rango alcance su decisión de aplicar. Acogemos conversaciones abiertas y honestas sobre compensación en todas nuestras llamadas iniciales. Esperamos conocerlo! Equal Employment Opportunity & Voluntary Self-Identification Movers+Shakers es un empleador de igualdad de oportunidades. No discriminamos con base a ningún estatus de grupo protegido bajo ninguna ley aplicable. Para fines de informes gubernamentales, pedimos a los candidatos que respondan a la encuesta de autoidentificación siguiente. El cumplimiento del formulario es voluntario. Sea cual sea su decisión, no se considerará en el proceso de contratación o posteriormente. Cualquier información que proporcione será registrada y mantenida en un archivo confidencial.