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Overview About the role: As a Creative Account Manager at WITHIN, you'll be at the forefront of driving business growth through innovative marketing strategies. You'll manage client relationships, ensure exceptional service delivery, and identify opportunities for growth. Reporting to an Account Director, you'll collaborate with internal teams to develop and execute effective communication strategies tailored to each client's needs.
Responsibilities Day-to-day management of client communications and relationships
Ensure that all client deliverables requirements are met and/or exceeded on a consistent basis
Develop strong relationships with internal teams across the organization
Develop effective communication strategies for each client relationship
Identify ways to refine agency and client processes to increase efficiency in day-to-day workflow
Leverage client reports to proactively recommend initiatives that improve performance across digital and social channels
Recognize opportunities for growth for existing clients and work with senior account leadership to develop strategies on how to pursue those opportunities
Learn how the business operates and what success for WITHIN looks like
Report to Account Director
Qualifications Bachelor’s Degree
2-5 years of experience working with a creative team
Experience developing digital and social communications programming and plans and implementing best practices
Ability to manage multiple projects and deadlines in a fast-paced environment
Experience working in digital and social advertising
Strong attention to detail
Excellent English communication and organizational skills
Proficiency in Excel, G-Suite, and Slack
Interview process Excel and Typing Test
Compensation & Benefits Salary range: $62,400 - $134,750 total compensation depending on education, experience, and skills
Unlimited vacation policy
Monthly phone stipend
Comprehensive medical, dental, and vision insurance options
401(k) plan with employer matching
Hybrid work opportunity
Professional development program
Bonus perk — Seamless allowance
About WITHIN & Brkfst.io WITHIN is the world's first Performance Branding company, partnering with leading brands to drive business growth through innovative marketing strategies. Our integrated model collapses silos between creative and media, performance and brand, and across channels. We train client teams to act as trusted business partners to meet client needs.
Teams at WITHIN have worked with brands such as The North Face, Timberland, Ben & Jerry's, and Jose Cuervo. It’s a collaborative environment made up of small, versatile teams that solve problems quickly and adapt to changing needs.
Brkfst.io is an incubated venture within WITHIN, focused on connecting creators with major brands to produce impactful ads at scale.
We weave AI into everything we do, using the latest tech to innovate, work smarter, and make better decisions. AI is integrated into daily work to help us succeed.
Location New York City area location: 43-01 22nd St, Suite 602, Queens, NY 11101
We are an equal opportunity employer. We welcome applicants from all backgrounds.
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