WITHIN is hiring: Creative Account Manager in New York

Overview

Join to apply for the Creative Account Manager role at WITHIN.

About the role: As a Creative Account Manager at WITHIN, you’ll be at the forefront of driving business growth through innovative marketing strategies. You’ll manage client relationships, ensure exceptional service delivery, and identify opportunities for growth. Reporting to an Account Director, you’ll collaborate with internal teams to develop and execute effective communication strategies tailored to each client’s needs.

Responsibilities include but are not limited to:

• Day-to-day management of client communications and relationships
• Ensure that all client deliverables requirements are met and/or exceeded on a consistent basis
• Develop strong relationships with internal teams across the organization
• Develop effective communication strategies for each client relationship
• Identify ways to refine agency and client processes to increase efficiencies with day-to-day workflow
• Leverage client reports to proactively recommend initiatives that improve performance across digital and social channels
• Recognize opportunities and areas for growth for existing clients, and work with senior account leadership to develop strategies on how to sell through corresponding solutions
• Understand the business operations and what success for WITHIN looks like
• Reports to Account Director

Requirements

• Bachelor’s Degree
• 2-5 years of experience working with a creative team
• Experience developing digital and social communications programming and plans and implementing best practices
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Experience managing direct client relationships
• Experience working in digital and social advertising
• Strong attention to detail
• Excellent English communication and organizational skills
• Proficiency in Excel, G-Suite, and Slack

Interview process

• Excel and Typing Test

Compensation and benefits

• Competitive salary and benefits based on education, experience, and skills level
• Unlimited vacation policy
• Monthly phone stipend
• Comprehensive Medical, Dental, and Vision insurance options
• 401(K) plan with matching
• Dog-friendly office
• Hybrid work opportunity
• Professional Development Program
• Bonus perk – Seamless allowance

Total compensation is based on education, experience, and skills level (ranges shown below)

• Level 1: $62,400–$76,870
• Level 2: $76,870–$91,340
• Level 3: $91,340–$105,810
• Level 4: $105,810–$120,280
• Level 5: $120,080–$134,750

About WITHIN & Brkfst.io

WITHIN is the world’s first Performance Branding company, partnering with major brands to drive business growth through innovative marketing strategies. Our operating model integrates creative and media, performance and brand, across channels. We offer a full suite of services and work with clients as trusted partners.

Teams at WITHIN work with iconic brands and are a collaborative, fast-moving group that values problem solving and building systems. Brkfst.io is an incubated venture focused on connecting creators with major brands to produce impactful ads at scale. We weave AI into everything we do to help us work smarter and scale our impact.

Locations include New York City, Bogotá, and Mexico City. Stay connected with us and learn about new opportunities by following our networks.

Locations

• New York City: 43-01 22nd St, Suite 602, Queens, NY 11101
• Bogotá: WeWork Av. Cra 19 #100-45, 10th Floor, Bogotá, Colombia
• Mexico City: Av Paseo de la Reforma 296, Floor 25, Office 111, Mexico City, Mexico

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Technology, Information and Internet