UX Designer & Researcher (Mid-Level) Job at MediaFusion in Quantico

Job Title

UX Designer & Researcher (Mid-Level)

Shift Type

Education

Bachelor's Degree or Required Years of Experience

Location

PCIP DCSA OCCA Quantico - Quantico, VA US (Primary)

Career Level

Intermediate

Category

Multimedia

Job Type

Full-time

Travel

Job Description

*Please note that this will be a hybrid position

The UX Designer & Researcher drives the full user experience lifecycle-from discovery and research to concept design, prototyping, and delivery. This role balances strategic thinking with hands-on execution to craft intuitive, inclusive, and visually compelling digital products.

Key Responsibilities:

User Research & Discovery
• Lead end-to-end research efforts: stakeholder interviews, field studies, diary studies, competitive analyses, and usability testing.
• Translate research findings into actionable insights, personas, journey maps, and experience blueprints.
• Partner with analytics teams to integrate qualitative and quantitative data into product strategy.

Experience Design
• Create wireframes, interaction flows, prototypes, and high-fidelity UI designs that reflect user needs and business objectives.
• Apply information architecture, accessibility (WCAG/Section 508 if applicable), and responsive design best practices.
• Maintain and evolve design systems and component libraries for consistency and scalability.

Collaboration & Influence
• Work closely with product managers, developers, and other stakeholders to prioritize features and ensure a seamless end-to-end experience.
• Present research findings and design rationale to executive leadership, fostering a shared understanding of the user journey.

Success Metrics
• Positive impact on key usability and accessibility scores.
• Demonstrable improvements in customer satisfaction and task completion rates.
• Effective cross-functional alignment around user insights and design direction.

Job Requirements

Required Qualifications
• 5-8+ years of professional UX/UI design experience with a strong research background.
• Demonstrated expertise in planning and conducting generative and evaluative research.
• Advanced proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).
• Strong understanding of usability heuristics, interaction design principles, and inclusive design.
• Excellent storytelling and presentation skills to communicate complex concepts clearly.
• Ability to work in Agile or other iterative product development environments.
• Holds an active Secret Clearance.

Preferred Qualifications
• Master's or Bachelor's degree in Human-Computer Interaction, Cognitive Psychology, Computer Science, Information Science/Technology, or related field.
• Experience designing for complex enterprise, SaaS, or government platforms.
• Familiarity with analytics tools (e.g., Google Analytics, Hotjar) to pair quantitative data with qualitative research.
• Hands-on experience with accessibility auditing and assistive technologies.

Customization Tips
• Government/Federal projects: Emphasize Section 508 compliance, U.S. Web Design System (USWDS), and security-clearance eligibility.
• Commercial/SaaS: Highlight growth-driving UX metrics, multi-platform design (web, mobile, native apps), and rapid experimentation.

# of Hires Needed

1