ZipRecruiter is hiring: Creative Program Manager in New York

Overview As our Creative Program Manager, you’ll lead the day-to-day operations that power our in-house creative work - bringing structure, clarity, and momentum to everything we do. From small design tweaks to major project launches and brand partnerships, you’ll oversee the intake, resourcing, timelines, and delivery of creative projects - making sure nothing slips through the cracks and everything moves forward smoothly. You’ll work closely with stakeholders across the business, connecting dots between departments and keeping everyone aligned from brief to launch. This role is perfect for someone who loves systems and structure, understands how creative teams work, and gets energy from making things happen. If you’re equal parts organized, proactive, and people-savvy - we’d love to meet you. What You’ll Do Creative Project Management & Operations Manage creative project intake, timelines, and deliverables across all channels, from evergreen work to seasonal campaigns, product launches, and brand partnerships. Ensure briefs are complete and kickoff-ready; proactively gather missing inputs and clarify goals Assign and track creative work (design, copy, photo, video), balancing timelines and bandwidth Own and optimize our project management tool (e.g., Asana), maintaining visibility and accuracy across all active work Run weekly creative status meetings and provide ongoing updates to stakeholders Partner closely with Art Director to allocate team resources Campaign, Launch & Collab Execution Serve as project lead for brand partnerships, co-branded product launches, and seasonal campaigns Build and manage timelines that include cross-functional milestones across creative, product, marketing, sales, PR, and more Coordinate the execution of non-edible product components and physical brand assets (e.g., merch, mailers, packaging inserts, etc.) Manage recurring and ad hoc campaigns (including annual moments, LTOs, and collabs), ensuring timely and aligned rollout across all touchpoints Act as a connector across departments - keeping stakeholders aligned and accountable from kickoff through launch Process Improvement & Strategic Ops Identify opportunities to improve workflows, team efficiency, and communication Implement and document scalable processes that support team growth and cross-functional collaboration Support creative leadership with resourcing and capacity planning, including future headcount and/or freelance support needs. Who You Are You’re a natural organizer and dot-connector - happiest when there’s a plan and everyone’s on the same page You’re confident managing multiple projects and priorities, and calm when things get messy You understand how creative teams work, and know how to help them do their best work You’re curious, proactive, and always looking for ways to improve how things get done You’re a team player who communicates clearly, follows through, and builds trust across departments What You Bring 5-8 years of project management experience in a creative, brand, or customer-focused environment Proven ability to lead complex cross-functional projects and launch initiatives across multiple departments A creative operations mindset - you love structure, clarity, and solving process challenges Excellent communication and organizational skills; you bring teams together and move work forward with confidence Strong working knowledge of creative workflows (design, copy, photo, print production, etc.) Comfort managing up, anticipating needs, and keeping stakeholders on track Proficiency in project management tools (Asana strongly ) Bonus: experience in DTC, CPG, or a fast-paced brand marketing environment #J-18808-Ljbffr In Summary: As our Creative Program Manager, you’ll lead the day-to-day operations that power our in-house creative work . This role is perfect for someone who loves systems and structure, understands how creative teams work, and gets energy from making things happen . You’re a natural organizer and dot-connector - happiest when there’s a plan . En Español: Como nuestro Gerente de Programa Creativo, usted dirigirá las operaciones diarias que impulsan nuestro trabajo creativo interno - aportando estructura, claridad e impulso a todo lo que hacemos. Desde pequeños ajustes en el diseño hasta grandes lanzamientos de proyectos y asociaciones con marcas, supervisará la ingesta, recursos, cronogramas y entrega de proyectos creativos - asegurándose de que nada se deslice por las grietas y todo avance sin problemas. Trabajará estrechamente con las partes interesadas del negocio, conectando puntos entre departamentos y manteniendo a todos alineados desde breve al inicio. Este papel es perfecto para alguien que ama los sistemas y la estructura, entiende cómo funcionan los equipos creativos y obtiene energía haciendo que sucedan cosas. Si eres igual parte organizado, proactivo y lleno de personas - nos encantaría conocerte. Asegurar que los breves son completos y listos para la puesta en marcha; recoger de manera proactiva las aportaciones faltantes y aclarar objetivos asignar y rastrear el trabajo creativo (diseño, copia, foto, video), equilibrar cronogramas y ancho de banda Propiciar y optimizar nuestra herramienta de gestión de proyectos (por ejemplo, Asana), mantener visibilidad y precisión a través de todos los trabajos activos Realizar reuniones semanales sobre el estado creativo y proporcionar actualizaciones continuas a las partes interesadas Quienes eres Eres un organizador natural y conector de puntos - más feliz cuando hay un plan y todo el mundo está en la misma página Estás seguro de administrar múltiples proyectos y prioridades, y tranquilo cuando las cosas se ponen desordenas Comprendes cómo funcionan los equipos creativos y sabes ayudarlos a hacer su mejor trabajo Eres curioso, proactivo y siempre buscas formas de mejorar cómo se hacen las cosas Eres un jugador de equipo que comunica claramente, sigue y construye confianza entre departamentos Lo que traes 5-8 años de experiencia en gestión de proyectos en un entorno creativo, marca o enfocado al cliente Capacidad comprobada para dirigir proyectos interfuncionales complejos y lanzar iniciativas a través de múltiples departamentos Una confidencialidad creativa: amas la estructura, claridad y resolver problemas Comunicación rápida y habilidades organizativas; juntas equipos y avanzas con conocimiento del proceso de manejo de proyectos (excelentes herramientas de administración de imágenes, diseño e impresión)