Senior Sales Manager - Audio Visual, Event Technology Job at Pinnacle Live in Ne

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events.

Job Summary

The Senior Sales Manager plays a critical role within the In-Venue Sales organization as they will be responsible for driving the sales efforts of their assigned hotel. This position will act as front-line sales for the hotel sales team, responsible for generating all Scope of Work (SOW) and Contracts for their leads.

Essential Functions:

• Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
• Responsible for generating and revising scope of work, quotes, proposals, & contracts based on the needs of hotel leads requiring AV products and services.
• Follow the Catalyst Sales Process as directed by the National Director of Venue Sales and/or Venue Director of Sales.
• Responsible for having a deep knowledge of Pinnacle Live's products and offerings while displaying a passion for learning and understanding new technologies.
• Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc.
• Responsible for entering all pertinent client information into Pinnacle Live's CRM platform and developing and driving an individual sales strategy.
• Communicate & collaborate effectively with the In-Venue Sales team and the National Director of Venue Sales.
• Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams.

Education & Experience:

• Bachelor's degree in business or related field.
• Minimum of three (3) years of experience in a customer service facing role.
• Minimum of two (2) years of experience in a hospitality sales leadership role.
• Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress.

Required Skills & Knowledge:

• Highly skilled communicator; exceptional interpersonal and relationship-building skills.
• Highly skilled at project management; proven success working in a fast-paced environment.
• Problem solver mindset: ability to remove obstacles for clients through strong organizational skills.
• Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients.
• Very strong time management skills with the ability to work on multiple projects at a time effectively.

Benefits:

• Performance based incentive plans on top of base salary.
• Generous time off with PTO, holidays, and sick/personal days.
• 401k with a contribution match.
• Insurances; health, vision, dental and more.

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. We are committed to welcoming, valuing, and supporting every person and their unique contributions.