Senior Manager, UX/UI Design AI - (Hybrid) Job at GEICO in Chicago

Senior Manager, UX/UI Design AI - (Hybrid)

GEICO is looking for an accomplished, customer-obsessed and results-oriented Senior Manager of Design to lead our AI UX/UI Design Team.

The ideal candidate will be comfortable working with a variety of business partners and delivering outcomes. The selected candidate will lead a team of designers and will be responsible for building and growing a team of designers as well as the product experience.

Collaborates with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback.

This position is a hybrid role that requires being on-site 3 days a week at one of the following locations: Chevy Chase, MD; Chicago, IL; Palo Alto, CA; Fredericksburg, VA; Seattle, WA; Manhattan, NYC.

Job Responsibilities

• Collaborates with product, engineering, and business teams to uncover customer and business needs. Translates needs into digital experiences.
• Translates complex ideas into understandable concepts that evolve and enhance the product experience.
• Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition.
• Advocates for the customer through human-centered design methods, including discovery, research sessions, and user testing.
• Facilitates and participates in workshops with internal and external stakeholders to align with business needs.
• Drives end-to-end product design by framing problems, designing insights, and designing new methodologies/practices to serve customer needs.
• Creates process and user flows, wireframes, journey maps, and interaction models.
• Delivers design assets for acceptance, development, and delivery to market in partnership with engineering.
• Teaches, mentors, and guides designers.
• Prepares and manages department business plans, staffing projections, and budgets.

Basic Qualifications

• 10+ years of experience with User Experience design
• 5+ years leading and mentoring design teams

Preferred Qualifications

• Experience working with Generative AI and Agentic systems
• Strong visual and UI design skills
• Experience in providing creative direction
• Experience designing for cross-channel experiences
• Strong communication and storytelling skills
• Proficiency with design tools (i.e., Figma) to deliver concepts and enable successful collaboration across teams

GEICO offers a rewarding career where your ambitions are met with endless possibilities. We provide a comprehensive Total Rewards program that includes market-competitive compensation, a 401K savings plan, performance and recognition-based incentives, and tuition assistance.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law.