Community Manager Job at Asset Living in Fife

Overview

Community Manager role at Asset Living. The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager, managing personnel, leasing, maintenance, financials, administration and risk management on-site.

Essential Duties & Responsibilities

• Personnel Management
• Regular/daily onsite attendance is required
• Use consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Complete weekly/daily office and maintenance staff schedules and assignments
• Address performance problems, document appropriately, communicate with direct supervisor and HR, and terminate when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance with Company policies and procedures

• Financial Management
• Achieve the highest possible net operating income through cost control and revenue/leasing improvements; identify trends and recommend strategies
• Develop yearly operating budgets/forecasts
• Monitor timely deposits, rent collections, and charges to ensure timely submissions
• Monitor, reconcile, and code vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate

• Strategic Leasing Management
• Develop yearly marketing plan and utilize marketing strategies and systems
• Ensure leasing techniques are effective in closing deals, following up, signing/documentation of leases, and reporting
• Handle resident complaints, concerns, and requests to ensure satisfaction
• Develop and implement resident retention programs (e.g., functions, promotions, newsletters)
• Show, lease, and move in prospective residents

• Administrative & Maintenance Management
• Ensure administrative and leasing reporting is accurate, complete, and timely
• Head emergency team for the property and manage emergencies within guidelines to minimize liability
• Maintain property appearance and ensure repairs are completed promptly; conduct regular inspections
• Plan and utilize property resources, equipment, and supplies economically
• Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency

• Education/Experience
• High School Diploma or equivalent; Bachelor’s degree preferred, or four years’ experience in housing, or equivalent combination
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to use on-site software and basic computer skills
• Basic knowledge of Fair Housing Laws and OSHA requirements

• Physical Requirements
• Regular communication, varied physical activities, ability to work overtime, weekends, and nights as needed (emergencies)
• Frequent standing or sitting, occasional climbing and lifting up to 25 lbs, and exposure to outdoor conditions

• License/Equipment
• Must have reliable transportation due to on-call requirements

Salary Range: $77,000 to $85,000 per year

This job description is not all-inclusive and may be amended at any time. The offer includes our total rewards package with benefits, 401K matching, and applicable bonuses.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales