Asset Living
Overview
Community Manager role at Asset Living. The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager, managing personnel, leasing, maintenance, financials, administration and risk management on-site.
Essential Duties & Responsibilities
- Personnel Management
- Regular/daily onsite attendance is required
- Use consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff
- Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
- Complete weekly/daily office and maintenance staff schedules and assignments
- Address performance problems, document appropriately, communicate with direct supervisor and HR, and terminate when necessary
- Promote harmony and quality job performance of staff through support and effective leadership
- Ensure staff compliance with Company policies and procedures
- Financial Management
- Achieve the highest possible net operating income through cost control and revenue/leasing improvements; identify trends and recommend strategies
- Develop yearly operating budgets/forecasts
- Monitor timely deposits, rent collections, and charges to ensure timely submissions
- Monitor, reconcile, and code vendor invoices
- Ensure property closeout is completed on time and ownership financial reports are accurate
- Strategic Leasing Management
- Develop yearly marketing plan and utilize marketing strategies and systems
- Ensure leasing techniques are effective in closing deals, following up, signing/documentation of leases, and reporting
- Handle resident complaints, concerns, and requests to ensure satisfaction
- Develop and implement resident retention programs (e.g., functions, promotions, newsletters)
- Show, lease, and move in prospective residents
- Administrative & Maintenance Management
- Ensure administrative and leasing reporting is accurate, complete, and timely
- Head emergency team for the property and manage emergencies within guidelines to minimize liability
- Maintain property appearance and ensure repairs are completed promptly; conduct regular inspections
- Plan and utilize property resources, equipment, and supplies economically
- Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency
- Education/Experience
- High School Diploma or equivalent; Bachelors degree preferred, or four years experience in housing, or equivalent combination
- Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
- Ability to use on-site software and basic computer skills
- Basic knowledge of Fair Housing Laws and OSHA requirements
- Physical Requirements
- Regular communication, varied physical activities, ability to work overtime, weekends, and nights as needed (emergencies)
- Frequent standing or sitting, occasional climbing and lifting up to 25 lbs, and exposure to outdoor conditions
- License/Equipment
- Must have reliable transportation due to on-call requirements
Salary Range: $77,000 to $85,000 per year
This job description is not all-inclusive and may be amended at any time. The offer includes our total rewards package with benefits, 401K matching, and applicable bonuses.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Marketing and Sales
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