24 Seven Talent is hiring: Logistics Coordinator (Fashion) in New York

Role Overview

The Logistics Coordinator will play a key role in managing EDI order processing, coordinating 3PL operations, and ensuring timely and accurate fulfillment of customer orders. This role serves as a liaison between internal teams, external partners, and customers to support efficient logistics, order accuracy, and overall operational excellence.

Logistics Coordinator Responsibilities

• Process all EDI documents and orders for various accounts
• Allocate inventory, create pick tickets, and issue invoices
• Review 3PL and outbound logistics bills for accuracy and submit for payment
• Assist the production team in resolving discrepancies between production and customer orders
• Follow up with sales on order or style discrepancies
• Work closely with 3PL warehouse teams to ensure orders are processed and shipped on time
• Route all orders via vendor portals and coordinate EDI testing for new accounts with the EDI team
• Serve as an EDI troubleshooter between the main office, EDI provider, and customers
• Manage RAs/Returns, including creating pickup requests, communicating with customers and warehouses, and posting credits
• Send monthly shipped reports and weekly/biweekly open order updates to sales
• Upload UPCs to product catalogs and order price tickets for main accounts
• Process order changes and respond to sales and customer inquiries regarding orders and shipments
• Handle chargebacks from major accounts—review details, coordinate with warehouse teams, and submit disputes through portals
• Manage drop ship accounts: upload inventory, pull and enter orders, process shipments, update portals with shipping info (ASN/Invoice), and handle cancellations as needed

Logistics Coordinator Qualifications

• 3+ years of experience in logistics coordination, order management, or EDI operations (fashion or consumer goods industry preferred)
• Strong understanding of EDI systems and vendor portal management
• Experience working with 3PL warehouses and outbound logistics
• Excellent attention to detail and organizational skills
• Strong communication and problem-solving abilities
• Proficient in Microsoft Excel and ERP systems
• Ability to work cross-functionally with sales, production, and warehouse teams

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries: Staffing and Recruiting