Optima Global Solutions Inc. is hiring: UX Design Lead in New York

Overview

Optima Global Solutions Inc. is an IT Services and Solutions provider offering recruiting services supported by an internal onsite team of subject matter experts.

Position

Full LifeCycle Recruitment Expert / Talent Acquisition Partner / Senior Recruiter / Recruitment Team Lead / Client Lead / Project Lead

Scope of Services

The UX Design Lead is a strategic leader who advocates for user-driven and data-based digital experiences. This position reports to OTI Digital Service and works with the Mayor’s Office Innovation Team to improve the digital experience of child care access for New Yorkers. The UX Design Lead will leverage interaction design and front-end development skills to create prototypes for user testing and implement design solutions for parents and childcare providers, ensuring the hub serves as a comprehensive resource for information, referrals, and services related to childcare in New York. The Hub is nearing launch, so the role will lead final design adjustments, develop and test feature prototypes for version 2.0, and after launch track performance metrics, refine the design, and build out new features for version 2.0.

Responsibilities

• Collaborate with cross-functional teams to translate user needs into design solutions
• Develop prototypes and high-fidelity designs for the childcare hub website
• Conduct prototype testing, analyze findings, and develop design recommendations
• Collaborate with a content strategist to develop the overall content design strategy and enhance user experience

Mandatory Skills/Experience

Note: Candidates who do not have the mandatory skills will not be considered

• At least 8 years of proven experience in user experience design, with a strong portfolio showing successful user-friendly consumer-facing solutions
• Strong sense of visual design including typography, spacing, and layout
• Proficiency in Figma with demonstrated experience in independently creating end-to-end design solutions
• Strong understanding of user-centered design processes, including mapping users’ digital journeys, mocking up low to high-fidelity designs, and creating testable prototypes that enhance usability and accessibility
• Ability to synthesize user research and data insights into design hypotheses and solutions
• Ability to receive and synthesize feedback to improve designs
• Experience working with product and content strategists to translate outlines and requirements into design solutions
• Experience working with developers to test prototypes and conduct visual QA to ensure products are built as intended
• Strong communication skills to articulate design concepts clearly to partners and cross-functional teams

Desirable Skills/Experience

The successful candidate is expected, but not required to possess the following:

• Bachelor’s degree in Design, UX, HCI, Computer Science, or related field
• Experience working in cross-disciplinary teams with product managers, engineers, and content strategists
• Experience in public sector or government partnerships
• Ability to drive design projects from concept to implementation with knowledge of design and research methodologies
• Experience conducting usability testing and translating insights into actionable recommendations
• Familiarity with limited design systems and adapting components for user needs while considering technical feasibility
• Understanding of accessibility standards and inclusive design practices
• Commitment to diversity, equity, and inclusion in design practice

Seniority

• Mid-Senior level

Employment type

• Contract

Job function

• Design and Information Technology
• Industries: Technology, Information and Media