SouthEastern Illinois Electric Cooperative, Inc. is hiring: Marketing and Commun

Position

SEIEC has an immediate opening for a Marketing and Communications Manager. The Marketing and Communications Manager reports directly to the President and Chief Executive Officer and is a key member of the Senior Management Team. The position is responsible for planning, developing and implementing the marketing and communication programs to promote the Cooperative’s programs, products and services to enhance the level of member-service and member-satisfaction. This position is responsible for enhancing the Cooperative’s excellent reputation thru appropriate member communications, public relations and community outreach initiatives.

Essential Duties and Responsibilities:

The essential duties and responsibilities listed below are intended to describe the general content for the performance of this position. This is not intended to be an exhaustive list of essential duties, responsibilities, and requirements. All duties and actions taken will be at the direction and supervision of the President/CEO

• Manage, develop and coordinate the editorial design, direction, production and distribution for all communication channels including webpage design, social media, Illinois Country Living magazine, marketing inserts, billing statement images and messages, communications and marketing software, local and regional advertising and press releases, storm restoration plans, etc.


• Market, promote and coordinate all of the Cooperative’s programs, products and services including reliability, rates, incentive rates, billing services, vegetation management, power supply, demand response programs and energy efficiency programs.


• Manage and coordinate community programs and outreach opportunities including IEC scholarships, classroom grants, youth tours, public and first responder safety training/presentations.


• Conduct general market research and coordinate member surveys to be well-informed of trends and marketing movements. Educate employees and Board on findings and take appropriate action to enhance member satisfaction.


• Continually assess and address service issues to ensure a high level of member service and satisfaction and to promote a favorable business relationship with the membership and key accounts.


• Coordinate with other department managers to provide timely and effective member communications regarding operations activities, outage restoration events, pole testing, vegetation management, etc.


• Serves as a point of contact for public and media inquiries.


• Attends legislative events and promote Cooperative legislative advocacy.


• Attends and is involved with local Chamber of Commerce and other business networking groups/activities


• Effectively fulfills the roles expected of a member of the Cooperative’s management team including strategic planning, project management, budgeting, internal and external communications, leadership and exceptional member service.


• Other responsibilities as assigned.

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SouthEastern Illinois Electric Cooperative, Inc.