OPS Audio/Visual Technician - College of Law (Multiple Vacancies) Job at Florida

Job Title: OPS Audio/Visual Technician - College of Law (Multiple Vacancies)

Location: Tallahassee, FL

Regular/Temporary: Temporary

Full/Part Time:

Job ID: 61306

Department: College of Law

Responsibilities

• Provide technical support for events requiring Audio-Visual (AV) assistance, employing great customer service skills to ensure a smooth event experience.
• Communicate with users over the phone, email, in person, and remotely to resolve their technical issues relating to classroom technology.
• Conduct room checks to verify the functionality of technology in all classrooms and directly troubleshoot or report issues to the AV Manager for further assistance.
• Input the recording schedule for classes and one-off events in our lecture capture system.
• Provide technical support for law school exam software during midterms and finals.
• Crosstrain with the helpdesk to provide desktop support for Windows and Apple devices, troubleshoot computer hardware issues, perform peripheral installations, and other helpdesk needs.

Qualifications

• High school diploma/equivalent and one year experience in a technical role.
• Effective communication skills with users of various technical backgrounds and skill levels.
• Self-motivated, able to work within a project-based and team-oriented environment.
• Detail-oriented and highly organized, with an ability to meet deadlines.
• Being able to work independently with minimal supervision.
• Reliable and punctual.

Preferred Qualifications

• Customer service experience.
• Ability to follow documentation of AV/IT processes and functions.
• Experience with setup and operation of basic AV Equipment.
• Experience with the Microsoft Office Suite.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news! Learn more about our university and campuses.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an OPS/temporary job.

Based on the duties, this position may require completion of a criminal history background check.

Working hours will primarily be between 8am-6pm, Monday-Friday. Applicants will be considered for part-time (20-30 hours) only. Occasional evening and weekend hours may be necessary to support College of Law events.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.