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Vega Innovations

Frontier Communications Agent

Vega Innovations, San Bernardino, California, United States

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We are hiring a Frontier Communications Agent in San Bernardino to acquire new customers. You will promote Frontier's fiber and wireless services through direct outreach. This Frontier Communications Agent position serves as a launchpad for a career in telecom sales. As a Frontier Communications Agent, you’ll be the face of Frontier’s expansion—connecting households and small businesses to high-speed fiber and wireless solutions. With training in CRM systems, service workflows, and client engagement, the Frontier Communications Agent guides customers through enrollment and ensures seamless onboarding. Who We Are We're Vega Innovations, a California-based marketing firm that's proud to connect our clients with Frontier's lightning-fast fiber and reliable wireless. We believe in building trust first, making every conversation the start of a great connection. What We Are About We think of our community as a giant, shared digital backyard. The Frontier Communications Agent is the one stringing up the fiber-optic lights for the ultimate neighborhood party, where the connection never drops and the fun never buffers. What Will I Be Doing as a Frontier Communications Agent?

Promote Frontier's fiber, wireless, and bundled services by executing structured outreach campaigns, adhering to approved engagement workflows.

Evaluate client connectivity, usage, and budget to recommend tailored Frontier solutions for their household or business, ensuring optimal performance and cost-effectiveness.

Log CRM updates, track pipeline, and document service milestones for campaign visibility and performance forecasting, ensuring data integrity and timely reporting.

Coordinate onboarding documentation and provisioning readiness to ensure smooth activation and alignment with Frontier’s delivery benchmarks.

Share territory insights and enrollment trends to refine outreach strategy, improve conversion rates, and support long-term retention across all assigned zones.

Identify upsell opportunities and recommend service enhancements that align with client needs and Frontier’s campaign objectives.