Asset Living is hiring: Residential Community Manager in Juneau

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Asset Living has decades of experience delivering value to our partners across the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team united by a culture of collaboration, leadership, and opportunity.

Community Manager

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial administration & risk management. You will supervise all aspects of the property and staff to ensure compliance with Asset Living policies, safety and fair housing guidelines, and liability considerations.

Essential Duties & Responsibilities

• Personnel Management — regular/daily onsite attendance is required; screen, hire, train, coach, and develop on-site staff; ensure ongoing training and guidance in compliance with Asset training benchmarks; complete weekly/daily office & maintenance staff schedules
• Performance management — address issues, document and report to supervisor and HR, and take appropriate action when necessary; promote harmony and quality job performance
• Policy compliance — ensure staff adherence to company policies and procedures
• Financial Management — achieve NOI through cost control and revenue/leasing improvements; develop operating budgets/forecasts; monitor deposits, rent collections, and charges; ensure timely vendor invoice processing and property closeout
• Strategic Leasing Management — develop yearly marketing plans, implement marketing strategies, and ensure leasing activities are accurately tracked
• Resident relations — address complaints and requests to ensure resident satisfaction; develop and implement retention programs
• Administrative & Maintenance Management — ensure accurate reporting; lead emergency response for the property; monitor service request turnaround; maintain property appearance and timely repairs; manage resources and vendor/contractor bids
• Team leadership — direct maintenance, construction, and rehabilitation activities to ensure quality and expediency

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly stand, use hands, reach with hands and arms, and communicate verbally; frequently walk and sit; occasionally stoop, kneel, crouch, or crawl; may be required to lift and/or move up to 25 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

License/Equipment

• Must have reliable transportation due to the emergency on-call requirement.

At Asset Living, compensation decisions consider factors such as skill set, background, certifications, and experience. The offer may include a comprehensive total rewards package with benefits, 401K with employer matching, and performance bonuses where applicable. Full-time employees may receive paid sick days and company holidays.

Salary Range: $24.00 per year to $28.00 per year

This job description is not all-inclusive and may be modified at any time. Duties may be added or changed as needed.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales