Service is hiring: Service Writer/Advisor in Garden City
Service, Garden City, ID, United States
Current job opportunities are posted here as they become available.
Berry Tractor is a full service dealership for a broad range of heavy construction equipment including: Komatsu, and BOMAG. Throughout Berry Tractor’s history, there has been one constant—the quality of our people.
Berry Tractor - Garden City is seeking a Service Writer to join our busy dealership. Successful candidates will have mechanical aptitude, great customer service skills and a willingness to learn our business.
Responsibilities
- Assist and schedule service work and provide supervision of administration and warranty
- Take all service requests from salesmen and customers as a service writer
- Understanding of the billing process
- Communicate with Parts Department and Warehouse team for technician parts needs
- Assist the service manager in meeting department goals as needed
- Greet customers and assist with unloading/loading machines
- Communicate effectively to customers regarding technicians findings
- Answering phone calls directed to Service department
Qualifications
- Excellent communication skills, both verbal and written
- Organizational skills to prioritize workload
- Attention to detail and problem solving skills
- Ability to learn new tasks and responsibilities
- Relevant experience is a plus
- Must be able to pass a drug screen
Physical Requirements
- Occasionally lifting /carrying up to 10 pounds or pushing/pulling small objects
- Sitting most of the time
- Physically able to operate a variety of automated office machines including a computer, printer, facsimile machine, copy machine, calculator, telephone, etc. on a repetitive basis
- Occasionally exposed to weather conditions, fumes, and loud noise
Benefits
- Health, Vision, and Dental Insurance
- Boot and Safety Glasses Reimbursement
- Christmas Savings Program
- Paid Vacation and Flex Time
- Matching 401K Plan
- Profit Sharing and Bonus Program
- Short and Long-term Disability
- Company Paid Life Insurance
- Critical Care and Accident Insurance
- Employee Assistance Program
- Paid Training
- Many opportunities for advancement (We prefer to promote from within)
- Family friendly company
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.