Service Writer/Advisor Job at Berrytractor in Garden City

Berry Tractor is a full service dealership for a broad range of heavy construction equipment including Komatsu, and BOMAG. Throughout Berry Tractor’s history, there has been one constant—the quality of our people.

Berry Tractor - Garden City is seeking a Service Writer to join our busy dealership. Successful candidates will have mechanical aptitude, great customer service skills and a willingness to learn our business.

Responsibilities

• Assist and schedule service work and provides supervision of administration and warranty
• Take all service requests from salesmen and customers as a service writer
• Understanding of the billing process
• Communicate with Parts Department and Warehouse team for technician parts needs
• Assist the service manager in meeting department goals as needed
• Greet customers and assist with unloading/loading machines
• Communicate effectively to customers regarding technicians findings
• Answering phone calls directed to Service department

Qualifications

• Excellent communication skills, both verbal and written
• Organizational skills to prioritize workload
• Attention to detail and problem solving skills
• Ability to learn new tasks and responsibilities
• Relevant experience is a plus
• Must be able to pass a drug screen

Physical Requirements

Occasionally lifting /carrying up to 10 pounds or pushing/pulling small objects

Sitting most of the time

Physically able to operate a variety of automated office machines including a computer, printer, facsimile machine, copy machine, calculator, telephone, etc. on a repetitive basis

Occasionally exposed to weather conditions, fumes, and loud noise

Benefits

Health, Vision, and Dental Insurance

Boot and Safety Glasses Reimbursement

Christmas Savings Program

Paid Vacation and Flex Time

Matching 401K Plan

Profit Sharing and Bonus Program

Short and Long-term Disability

Company Paid Life Insurance

Critical Care and Accident Insurance

Employee Assistance Program

Paid Training

Many opportunities for advancement (We prefer to promote from within)

Family friendly company

Equal Opportunity

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.