Utah Valley University is hiring: Specialist - UX Research and Analysis in Provo

Salary: $23.48 - $27.63 Hourly
Location : 800 W University Parkway, Orem
Job Type: Part-Time Staff
Job Number: FY2604944
Division: VP Digital Transformation/CIO
Department: Digital Exp & Accessible Technology
Opening Date: 10/08/2025
Closing Date: 10/22/2025 11:59 PM Mountain
First Review Date: 10/15/2025
Required Documents Needed to Apply: Resume
Applicant Support: 1-855-524-5627

Support@schooljobs.com

Position Announcement
Join Utah Valley University's Digital Experience & Accessible Technology (DEAT) team and play a key role in shaping exceptional, user-centered digital experiences. As part of the User Experience Lab, this position leads research efforts that inform and elevate the design of university systems and services. The role offers the opportunity to collaborate across departments, plan and execute usability studies, and transform data into actionable insights that directly influence how students, faculty, and staff engage with UVU's digital environment.

Ideal for someone passionate about understanding user behavior and improving accessibility, this position combines creativity with analytical rigor. By conducting interviews, surveys, and observational research, and by presenting clear, data-driven recommendations to leadership, you'll help ensure that every UVU digital interaction is intuitive, inclusive, and impactful.

Summary of Responsibilities

• Lead and conduct user research activities, including interviews, surveys, focus groups, and usability tests, documenting and organizing insights to inform design decisions. You'll employ advanced UX research techniques, including A/B testing, card sorting, and feature enhancement assessments, using industry-standard tools to gather and analyze data. The position involves translating research findings into actionable recommendations, collaborating with cross-functional teams, and effectively communicating insights to stakeholders to drive user-centered product improvements.
• Participate in analyzing qualitative and quantitative data to identify user needs, pain points, and behavioral patterns. In collaboration with DEAT staff, works with decision-makers to identify questions, conduct analysis, and interpret findings. Works in collaboration with DEAT staff to facilitate the utilization of these data through both written and verbal communication, including presentations, executive summaries/briefs, data visualizations, and reports.
• Maintain lab environment. Oversee the setup, maintenance, and calibration of testing equipment and software in the usability lab.
• Performs other duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with an Associate's degree or two years of related field experience.

Preferred Qualifications:

• Fundamental problem-solving skills and analytical thinking.
• Basic written and verbal communication skills.
• Willingness and enthusiasm to learn UX testing methods and practices.
• Ability to work collaboratively in a team environment.
• Open-mindedness, active listening, and respect for diverse perspectives.
• Familiarity with UX (user experience) research and UX/usability software.

Knowledge / Skills / Abilities

Knowledge

• Familiarity with UX (user experience) research and UX/usability software, such as facial coding and eye tracking.
• Knowledge and use of computer systems and software, including Microsoft Word, Excel, Qualtrics, Tableau, and Power BI.
• Commitment to championing data-informed decision-making, practices, and professional development.
• Principled dedication to issues of privacy and compliance (including FERPA, HIPAA, etc.).
• Awareness of user-centered design principles.
• Knowledge of collaboration tools such as Figma or Miro is advantageous.

Skills

• Skills in conducting user testing and collecting data.
• Skill in effective visualization of data.
• Foundational problem-solving skills and analytical thinking.
• Skill in verbal and written communication, both in informal and formal contexts.
• Attention to detail and clarity.

Abilities

• Ability to work in a team environment and collaborate effectively.
• Ability to learn and adapt to new research methods and tools.
• Ability to document research findings clearly and concisely.
• Ability to support a project from inception through the design, implementation, and extraction/collection of data to the creation of the final report and presentation.
• Ability to be professional, competent, and cordial.
• Ability to collaborate within the department and with data stewards and clients outside the department.
• Ability to facilitate focus groups, collect and present both qualitative and quantitative data.
• Ability to facilitate the client's vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.
Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

Although part-time and adjunct (less than 30 hours per week) employees are ineligible from the full-time employee benefits package, the university is pleased to offer the following:

• Undergraduate tuition remission benefit:
  • Part-time: waives 100 percent of tuition and general student fees for up to 3 credit hours or 1 course after 6 consecutive months of employment and a minimum of 480 hours worked (dependents do not qualify)
  • Adjunct: waives 100 percent of tuition and general student fees for one course per semester in which there is an active teaching assignment at the university (dependents do not qualify)
• Access to the Employee Assistance Program (EAP)
• Access to Campus Recreation and Wellness
• Exclusive cash rewards through Utah Community Credit Union's (UCCU) branch on UVU's campus when becoming a member

01

Do you meet the minimum requirements for this position as outlined?Graduation from an accredited institution with an Associate's degree or two years of related field experience.

• Yes
• No

02

This position requires working in the office. If you are not currently located close to the UVU campus, are you willing to relocate?

• Yes
• No

03

What is your highest level of education?

• High School or equivalent
• Associates
• Bachelors
• Masters
• Ph.D.
• Ph.D. (abd)
• Juris Doctorate

04

How many years of experience do you have in this type of position?

• <1
• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8+

Required Question