B-Stock
Overview We're seeking a UX designer to join our cross-functional team and drive user research and experience design for our B2B platform. This role requires 2+ years of UX design experience with a strong focus on user research, information architecture, and creating user-centered solutions. You'll work on products used by thousands of users, conducting research to understand complex business problems and translating insights into intuitive user experiences. The ideal candidate will bring solid UX research skills, experience with user testing methodologies, and a passion for understanding user needs and behaviors.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Lead user research initiatives: Plan, conduct, and analyze user interviews, surveys, usability tests, and other research methods to understand user needs and behaviors
User journey mapping: Create detailed user flows, journey maps, and information architecture to identify pain points and opportunities for improvement
End user interaction: Effectively communicate and engage with end users during research sessions, interviews, and feedback collection to understand their needs and pain points
Design and prototype: Create wireframes, user flows, and low to mid-fidelity prototypes that effectively communicate user experience concepts for validation
Data analysis: Analyze user behavior data, research findings, and usability metrics to inform design decisions and measure experience improvements
Cross-functional collaboration: Work closely with product managers, engineers, marketing, and other stakeholders to translate user insights into actionable product requirements
Leverage emerging tools: Explore and experiment with AI-powered design and research tools to streamline workflows and enhance user research capabilities
Research synthesis: Document and present research findings, user personas, and actionable recommendations to stakeholders and leadership
Usability testing: Design and conduct usability tests to validate design concepts and identify areas for improvement
Continuous learning: Stay current with UX research methodologies, user testing best practices, and emerging research technologies
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES EDUCATION and EXPERIENCE:
Experience: 2+ years of UX design experience with demonstrated focus on user research and experience design, preferably with B2B, SaaS, or e-commerce products.
Education: BA/BS/MS degree in Human Computer Interaction, Human Factors, User Interface Design, Computer Science, Cognitive Science, Cognitive Psychology, or related field.
Portfolio : Strong portfolio demonstrating UX research process, user-centered design approach, and research-driven design decisions with measurable outcomes.
Tools: Working knowledge of industry tools: Sketch, Figma, InVision, Balsamiq, Adobe XD, or equivalent.
KEY QUALIFICATIONS:
Research skills: Proficiency in user research methodologies, including interviews, surveys, usability testing, card sorting, and user journey mapping
Technical skills: Proficiency in design tools (Figma), prototyping tools, and user research platforms (UserBrain, etc.)
User interaction: Strong ability to effectively communicate with and gather insights from end users through various research methods
Analytical thinking: Ability to analyze qualitative and quantitative data to extract actionable insights and make data-driven design recommendations
Communication: Excellent communication skills for presenting research findings, facilitating workshops, and articulating user needs to stakeholders
Process knowledge: Deep understanding of user-centered design principles, information architecture, and design thinking methodologies
Adaptability: Ability to work on multiple research initiatives simultaneously and adapt methodologies to different user types and business contexts
PREFERRED QUALIFICATIONS Experience with B2B software, e-commerce platforms, or complex enterprise workflows
Knowledge of statistical analysis and quantitative research methods
Familiarity with agile research methodologies and continuous user feedback loops
Experience working in startup environments or fast-paced product teams
Understanding of behavioral psychology and cognitive science principles
Experience moderating remote user research sessions
WHAT SUCCESS LOOKS LIKE Conducts high-quality user research that directly influences product decisions
Builds strong relationships with users and becomes a trusted voice for user needs within the organization
Shows continuous improvement in research methodologies and user insight generation
Effectively translates complex user research findings into actionable design recommendations
Demonstrates growing understanding of business needs while maintaining user advocacy
Contributes to establishing user research best practices and processes
Successfully validates design concepts through user testing and iteration
Builds empathy for users across the entire product team
The pay rate for this role will range between $110,000 to $140,000 per annum. We consider many factors when determining salary offers, such as the applicant's work experience, education and training, skills, market data, and internal equity.
EMPLOYEE BENEFITS Competitive compensation packages including bonus and options
Medical, dental, and vision benefits
Matching 401(K)
Paid time off
Telecommuting and remote-work options
Support for continuing education
Team off-sites, social events, and frequent extracurricular activities
Unlimited snacks and drinks (in office)
THE COMPANY B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today's top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses.
While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we're proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory.
We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time.
Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.
For more information, visit bstock.com/careers/
OUR VALUES Make Each Dollar Count
Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.
Take Our Work Seriously, Not Ourselves
Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves).
Do The Hard Things Today That Will Pay Off Tomorrow
We're willing to sacrifice and endure, fail and adapt to reach our long-term goals.
Use Trust As The Best Measure Of Success
The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed.
Find Strength In Numbers
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.
No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on "protected categories," B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.
Work Authorization required.
#J-18808-Ljbffr
In Summary: We're seeking a UX designer to drive user research and experience design for our B2B platform . The role requires 2+ years of UX design experience with a strong focus on user research, information architecture, and creating user-centered solutions . The pay rate for the role will range from $110,000 to $140,000 per annum .
En Español: Buscamos un diseñador de UX para unirse a nuestro equipo interfuncional y impulsar la investigación del usuario y el diseño de experiencias para nuestra plataforma B2B. Este papel requiere más de 2 años de experiencia en diseño UX con un fuerte enfoque en la investigación de usuarios, arquitectura de información y creación de soluciones centradas en el usuario. Trabajará en productos utilizados por miles de usuarios, realizará investigaciones para entender problemas empresariales complejos y traducirá las ideas en experiencias intuitivas del usuario. El candidato ideal traerá sólidas habilidades de investigación UX, experiencia con metodologías de prueba de usuarios y una pasión por comprender las necesidades y comportamientos de los usuarios. DUTICIOS E RESPONSABILIDADES ESENCIALES DE JOB: Iniciativas de investigación dirigidas a los usuarios: Planificar, llevar a cabo y analizar entrevistas, encuestas, pruebas de usabilidad y otros métodos de investigación para comprender las necesidades y comportamientos del usuario Mapeo del viaje del usuario: Crear flujos detallados de usuarios, mapas de viaje y arquitectura de información para identificar puntos dolorosos y oportunidades de mejora Interacción con el comercio final: Comunicarse e involucrarse eficazmente con los usuarios finales durante sesiones de investigación, entrevistes y recopilación de comentarios en la búsqueda de datos para entender sus necesidades y puntos doloroso Diseño y prototipo: crear wireframes, flujos de usuarios y prototipos de baja hasta mediana fidelidad que comuniquen efectivamente conceptos de experiencia del usuario para su validación. Educación: Licenciatura en Interacción con Computadores Humanos, Factores Humanos, Diseño de Interfaces del Usuario, Ciencias Informáticas, Ciencia Cognitiva, Psicología Cognitiva o campo relacionado. Portfolio: Cartera fuerte que demuestra un proceso de investigación UX, enfoque de diseño centrado en el usuario y decisiones de diseños basadas en la investigación con resultados medibles. Herramientas: conocimiento práctico de las herramientas de la industria: Sketch, Figma, InVision, Balsamiq, Adobe XD o equivalente. CALIFICACIONES KEY: Habilidades de investigación: Proficiencia en metodologías de investigación del usuario, incluidas entrevistas, encuestas, pruebas de usabilidad para extraer conocimientos prácticos y hacer recomendaciones de diseño basadas en datos Habilidades técnicas: Competencias en herramientas de diseños (Figma), herramienta de prototipo y plataformas de investigación de usuarios (UserBrain, etc.) Interacción con los usuarios: Fuerte capacidad para comunicarse eficazmente y recopilar información de los usuarios finales a través de diversos métodos de investigación Pensamiento analítico: Capacidad para analizar datos cualitativos y cuantitativos para obtener conocimientos actuales y formular recomendaciones sobre el diseño impulsadas por datos Comunicación: Excelentes habilidades de comunicación para presentar resultados de la investigación, facilitar trabajos e articular las necesidades de los clientes interesados Conocimiento de los entornos de trabajo: Desarrollo profundo del uso centrado en el cliente, principios de retroalimentación rápida de la información, y comprensión de las estrategias Estadística La adaptabilidad al proceso de desarrollo de productos Activa: Capaz de analizar los procesos de búsqueda de producto y la experiencia de un usuario Conclusiones generalizando una creciente calidad de negocio. Al determinar las ofertas salariales consideramos muchos factores, como la experiencia laboral del solicitante, educación y capacitación, habilidades, datos de mercado y equidad interna. EMPLOYEE BENEFITS Paquetes de compensación competitivos que incluyen bonos y opciones Beneficios médicos, dentales y visuales Compatibilidad con 401 ((K) Tiempo pagado fuera de trabajo a distancia Opciones de trabajo remoto Apoyo para continuar el equipo fuera de los sitios web, eventos sociales y actividades extracurriculares frecuentes Snacks e bebidas ilimitadas (en oficina). Creemos que hay un enorme valor y demanda para este inventario, sin importar la categoría, condición o ubicación. Con cientos de miles de transacciones realizadas anualmente, B-Stock ofrece a los compradores una forma simple y directa de comprar productos valiosos directamente de minoristas y ofrece a las vendedoras un reemplazo basado en tecnología por métodos tradicionales de reventa, al tiempo que aumenta la eficiencia operativa, tasas de recuperación y el tiempo de ciclo. Dirigido por veteranos de eBay y respaldados por grandes inversores como Spectrum Equity, True Ventures y Susquehanna Growth Equity , B-Stoke no muestra signos de desaceleración. Nuestros valores fundamentales han dado forma a la empresa que somos hoy y impulsarán nuestro éxito durante muchos años más adelante. Para obtener más información, bstock.com/NOS VALUES El precio del dólar cuenta Que sea la cantidad de dinero recobrada o el salario de cada uno de nuestros clientes, seguirá creciendo Sin tener miedo a hacerse cargo de nuestras metas (y así lo haremos). Encontrar fortaleza en números Utilice nuestra pasión por los datos para proporcionar valor a nuestros clientes, mejorarnos y desarrollar nuevas formas de deleitar a nuestros compradores y vendedores. Ningún solicitante se enfrentará a discriminación / acoso basado en la raza, el color, la ascendencia, el origen nacional, la religión, la edad, el género, el estado del pareja matrimonial doméstico, la orientación sexual, la identidad de género , el estado de discapacidad o el estatus de veterano. Más allá de la discriminación/acoso basada en "categorías protegidas", B-Stock también se esfuerza por evitar que otras formas más sutiles de comportamiento inapropiado (por ejemplo, estereotipo) ganen alguna vez un punto de apoyo en nuestra oficina.