Communication Specialist/PBX Operator - Part Time Weekends Job at Baptist Health

Communication Specialist/PBX Operator - Part Time Weekends page is loaded## Communication Specialist/PBX Operator - Part Time Weekendslocations: Richmond, KYtime type: Part timeposted on: Posted Todayjob requisition id: R25092786**Summary****Job Description:****Job Title: Patient Access – Communications Specialist****Part Time - Weekends/3rd Shift****Job Summary:**Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner. Provide information to walk-up visitors and patients in a courteous and professional manner. **Job Description:*** Answer switchboard and information desk telephones in a professional and courteous manner and accurately connecting the caller with either the extension or information they need.* Greet visitors in a professional and courteous manner.* Consistently ensure positive customer interactions + Manages difficult or emotional individual situations + Responds promptly to individual needs + Responds to requests for service and assistance + Fulfills commitments to individuals**Requirements:*** High school diploma or equivalent* One year customer service experience* Comfortable using common computer applications**Benefits:*** Tuition Assistance reimbursement program* Company paid Maternity and Paternity leave* Bereavement Leave (includes pets)* PTO Sell Back Program* Compassionate Leave Sharing Program (PTO Donation)* Employee Support Fund, for employees in need of emergency financial support**Work Experience****Education**### *If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!*### Baptist Health is an *Equal Employment Opportunity* employer.[](blob:https://bhs.wd1.myworkdayjobs.com/88429ebb-237c-47c9-87c5-8e2705e6a20d)0:00 / 2:44**Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.** #J-18808-Ljbffr